
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
1.1K
All
Question
Have two ATT boxes. Which one do I replace?
I have two ATT boxes in my home currently: VIP2250 ISB7005 Having problems with intermittant signals. ATT sent me a new VIP 2262 box. Which one should I replace?
Question
385
4
0
AT&T now shipping "refurbished" remote controls, gross
AT&T just keeps finding ways to be even cheaper, and really just be pennywise and pound foolish. I got a replacement STB("refurbished" like all equipment now) and it came with a "refurbished" remote control. I use the word "refurbished" in quotes because I'm fairly certain at&t does the bare minimum
Question
43
0
0
Accepted Solution
Official Solution
Equipment Turn In
I am currently have Internet 1000 and until recently had U-verse TV. I cancelled the U-verse TV service and turned in my equipment via UPS as instructed by the AT&T representative. I received an email today telling me that two of the items had been received and another email telling me to turn in th
Question
413
2
0
black screen
I have a Samsung Smart TV. It works fine for services like Netflix, but when on HDMI1 I get only a black screen.
Question
127
1
0
Red x on TV after power surge
This happened a couple of weeks ago and all we could get was a red X on the screen and No Signal. The telephone support person said the DVR needed replacing. A technician was sent to replace it, had everything working fine, then tonight there was another power surge and the same thing happened again
Question
81
13
0
Transfer of Service With Router
I have at&t SERVICE IN ADDRESS [EDITED] Custer Rd. This service with a router was previously at [EDITED] Custer Rd, #. Both apt's are in the same apt complex. I had to discontinue service at #[EDITED]and re-open at #[EDITED] which physically transferred the router from one apt to another. I have rec
Question
50
1
0
Can't watch on more than 1 receiver anymore
The other night I went to bed and went in our bedroom and turned on the receiver, I got a message for something like I have used up the allotted receivers and can't watch on that one. I had my wife turn off the down stairs one and I got the channel I was on. I had her turn the downstairs one back on
Question
115
15
0
AT&at U-verse
Receiver is showing red x on screen. Have tried soft & hard re-boots. Gear appears for a few minutes, then returns to red x.
Question
87
1
0
DVR PAUSE AND RECORD NOT WORKING
When I press the pause on my remote or try to record I get the following message "Pause command not available DVR is either unplugged or restarting." Neither is correct. It is plugged in and working. Cannot access my recorded programs either, get same message.
Question
602
3
0
Main receiver makes a high pitched noise
We received a new Uverse DVR receiver about 2 months ago and the main one has been making a constant noise ever since we started using it. It is not super loud but it is annoying and occurs all the time...please help as it is driving me crazy!
Question
212
2
0