
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Unable to remove cable from outside!!
So I've been an AT&T customer for years and I no longer have uverse, it's even sometime now but still have wireless phone service. I spent 2 days trying to request for someone to remove the cable they installed from the pole to my house but apparently they can't do that!!!! How the (Edited per commu
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68
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Cannot get AT&T U-verse cable TV to work
Neighbor has AT&T U-verse service connected to a Bauhn TV set. When he turns on the TV via button on the back of the set and turns on the cable box, he gets the "no signal" box which floats all around the screen. The TV is on the right input. AT&T service person went there, fixed it in less than a m
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159
4
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Main U-Verse box will not turn on even though there is power
Main U-Verse box will not turn on even though there is power
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1.4K
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Remote not working, no buttons or indication lights are working
Accidentally dropped remote in tub of water. Retrieved it immediately and dried it off. Could not get the remote to respond. Let it air dry over night and still no red or green indicator lights working, no buttons working. I replaced the batteries, now I get bright RED light but nothing else so I ta
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339
5
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one receiver works, others do not
Weird thing that started today. I have two receivers on ethernet and one DVR also on ethernet and only one receiver will work. The other receiver and teh DVR give me a "Uverse is not available at this time. Please try again later" and the option to restart receiver. Of course when I do, it comes bac
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207
8
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Cable box doesn’t reset
So I’ve been trying to reset my cable box to watch the flash so I held down the power button for ten seconds and nothing happened, I’ve unplugged the power cord for a while and it did light up but then went to black again, I have a VIP1200 if that helps but I just need to know how to fix this
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458
2
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No Sound
UVerse: 2 Different TV's, 2 different HDMI cords and still no sound through the TV on any channels. ATT Cisco Router. Other routers in house work fine.
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87
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DVR Recording being Erased without Action being taken to Do So
My wired set top box is a VIP2262. I have had it replaced once because programs recorded would remain on the box for 2-3 days and then be deleted without me initiating the delete command to remove. It is now doing the same removal with the second VIP2262 box. I am wondering if there is a software pr
Question
697
10
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Replaced U-Verse with ATT TV
We had ATT U-Verse installed in our new house in 2016. It was bundled with Internet and phone service. The installation used Fiber to the Premises. The house was wired with RG-6 coax but no Ethernet cables. The Pace 5268AC Router/GW was installed. The Router/GW was connected to the ONT via an ethern
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290
4
New modem not working
I installed new modem on 6/29/21 The modem constantly reboots and I have not had steady service since the install, I have called att several times , went through troubleshooting on my own and with technical support and service is still not working. I have attempted to schedule a technician 3 times a
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111
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