
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
FEC and CRC Errors
Hello. We’ve been experiencing loss of wifi signal and pixelation and freezing on our TVs since last year. Three techs came out last year and changed equipment except our DVR. Lately, Wifi signal is dropping frequently and tv intermittently freezes/pixelates. When I call for support we’re told our l
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433
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Official Response
uverse tv say network setting changed, will restart in xx minutes. I did not change anything.
What has caused this? I see the problem occurred years ago to several posters but AT&T never replied to them.
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1.4K
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Sound issues, unable to adjust using remote.
Changed remote to a new one did not change anything. Would like to have someone come out for a service call. I have rebooted the entire system and the specific TV and its box without any success.
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Gateway address
I need to enter the “Gateway” number into my Samsung TV in order to re-establish my internet connection to the TV. The internet is working everywhere else in the house except this TV. The error message is that the Gateway (which currently shows 0.0.0.0) isn’t valid. Any suggestions? Thank you!
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138
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Why do I get the message on my TV screen, "The DVR system is working. Please try again." when I press any button on my AT&T Uverse Remote?
Why do I get the message on my TV screen, "The DVR system is working. Please try again." when I press any button on my AT&T Uverse Remote? I have unplugged & rebooted both my gateway modem and individual box on the TV. This is a secondary TV not our main TV. I can't access the Guide, Menu or change
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2.2K
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U-verse TV stops every 6-7 minutes since installing ORBI RBR850.
uverse tv stops every 6-7 minutes since installing ORBI RBR850. Any fix?
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151
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How To Hard Wire U-verse ARRIS Wireless TV Receiver?
Network Residential Gateway Managed PoE Switch T1600G-28PS PoE security cameras Unmanaged Switch TL-SG1024DE V2 standard internet data, WAP's, PC's, streaming devices U-verse ARRIS Wireless TV Receiver (1 of 3) wired U-verse AT&T U-verse VAP2500 Wireless Access Point wirelessly feeds two ARRIS Wirel
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199
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One receiver does not work
i have removed the ATT WAP and installed a NetGear R6400 for a stronger wi-fi signal in my office. I have a wireless tv box that will not display the pic for more than 10 seconds then shows signal lost. I can reset and pic comes back for about 10 seconds. The wi-fi green indicator lights do light up
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878
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Ethernet connection
How to get the IP settings to manually add to my smart tv? It will no automatically update IP settings.
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25
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Volume issues
The volume is much lower when watching U-verse than when using the tv apps to stream. Huge differece
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