New Member
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2 Messages
DVR PAUSE AND RECORD NOT WORKING
When I press the pause on my remote or try to record I get the following message "Pause command not available DVR is either unplugged or restarting." Neither is correct. It is plugged in and working. Cannot access my recorded programs either, get same message.
JefferMC
ACE - Expert
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37.1K Messages
4 years ago
Your TV Receiver cannot reach the DVR over the network so it assumes it is off. Have you tried unplugging the DVR and plugging it back in, and when that is done, doing the same for the Receiver? If you've done that already, then you could repeat the process, but do the AT&T Gateway first. If you've already done that... explain how the Receiver getting the message and the DVR are connected back to the Gateway?
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gr8sho
ACE - Professor
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1.5K Messages
4 years ago
Can happen if the settop box is not directly connected to gateway or via an att WAP.
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fancyflute
New Member
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2 Messages
4 years ago
Thanks for all the help with this. Disconnected all DVR's, did the total erase proceedure and all is well now!!!! Everything functioning as it should!!!
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