
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
1.1K
All
Question
Intermittent DVR problem
Tried calling contact phone number multiple times. Automated line runs tests and finds no problem. I have frequent intermittent problem while watching DVR with U-Verse getting message "Network problems have stopped the stream. This program is not currently available for playing. Recording playback i
Question
278
3
0
U-verse TV not set up
Hello, I am a new U-verse customer through my apartment complex. Last week I had my modem and U-verse box installed but it appears that my service was not activated. The internet works but the TV is stuck at a loading screen with a “U-verse is not available at this time message.” Can I please get he
Question
199
4
0
Accepted Solution
Official Response
DVR stops working
I understand that I will have no TV service when the neighborhood fiber goes out of service. But why does my ATT DVR stop working. Not remote cloud service....the DVR that is right here where I can see, taste, smell, touch it.
Question
552
9
0
Accepted Solution
Official Response
not receiving TV WAP signal.
Everything U-Verse TV has worked fine for several years. (In addition to hard-wired receivers), I have 2 wireless receivers working off a WAP, which is about 35 Ft from one receiver, and, hmm, 50 ft. from from another ( and, because it’s an ell-shaped house, shortest direct signal “path” to that rec
Question
388
2
0
looking for a point and shoot UVerse remote- RF or Point anywhere is what I have been told
My remote will not change the channels on my newly installed large screen TV. The box is located behind the TV toward the bottom in the middle. I point the remote directly toward the box and nothing happens most of the time. I saw a Uverse RF remote on line, however, it did not get good reviews and
Question
182
4
0
my TV has a No Signal message.
I have a S30-S1B remote. TV in living room has a message of NO SIGNAL. I have unplugged the receiver to reboot. Nothing happened.
Question
112
3
0
Only one TV displaying “no signal” message
When I switched inputs to watch cable it gave an error message of no signal. Then after a while (maybe from me trying to troubleshoot) the input for cable grayed out to where I can’t choose it. They shipped a receiver replacement but I’m still not getting the HDMI2 cable input to show up. I’ve never
Question
990
8
0
Accepted Solution
Official Response
previous channels button - Uverse
About 3 months ago, maybe more, I was no longer able to view the last 5 or so channels when I pressed the previous button on my remote. I LOVED that feature. Now it just goes to the one previous channel and I don't like it. We had the 5 previous channel feature for years! And, it still works on our
Question
295
3
0
Uverse wireless receiver
How do I exchange a non working wireless receiver? I live in the 77479 area code
Question
110
1
0