Streaming Account

We recently discovered we were being billed for a secondary DTV Stream account. After multiple calls to we finally got the duplicate account(billed at higher rate) cancelled, but we are not getting our full refund due to Supervisors can only issue some much money in refunds. We were billed wrongly f

I started a new subscription this week. I thought the subscription came with 3 months of Premium Channels for free. However, none of the premium channels appear in the guide. I do see them under networks in the OnDemand section. When I try to watch anything, it says I need to subscribe.

Hi, I had an issue regarding potential fraudulent activity on my card so the bank canceled it and issued me a new card. During that time my Direct TV stream payment didn't process. I have a new card to use but on the DirectTV Stream portal it says my account is cancelled. This was over the period of

AM I THE ONLY PERSON THAT DOESN'T APPROVE WITH AUTOPAY?

Recordings for Yellowstone series were deleted without my knowledge. First of all, they were deleted from my cloud recordings and subsequently showed up in Bookmark. That was fine since I could still watch them. But halfway through the season, they were all of a sudden gone. ATT support said they we

Hi, I am trying to cancel my directv stream subscription but when i get to cancellation page, it says "chat to cancel" and doesn't proceed forward from that point. I do not want to be charged - please immediately cancel my subscription, worst online support and navigation infrastructure. 11:16 pm, 0

I don't like streaming service. The cost for AT&T is outrageous. I'm retired on a fixed income. Need to get away from this programing service.

Am I only allowed to record 20 hours of programing a month with the standard package or do I have 20 hours of storage capacity so as long as I delete items I can continue to record programs.

How many streams are free? i pay 5.00 and i think it is for an extra stream that I do no longer need. How do I get rid of it?

When I look at recent channels viewed, there are channels listed that I have not accessed. Also, when I attempt to use two tvs to view different programs, the app tells me that I already have two users on my account. I don't It appears that someone is using my account without my permission. I've cha