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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

803

(848)
Cancel direct tv

I was lied to by direct tv agent to signup for stream services and now want to cancel but can’t get a live person to cancel and am getting extremely frustrated. I guess this is how att keeps people using there overpriced products. The messages I get when I call is to dial 611 but since I do t have a

Question

941

16

Disputed Refund

Has anyone experienced significant delays in issuing a refund when you were double billed for your services for over 2 years?

Question

120

3

0

Identifying an Error Code Meaning

I recieved an error code, [code: 8013], when attempting to sign in to the DIRECTV STREAM app on my Android device. Would somebody be able to provide information for the meaning of this code, or the place where I could find such info? Thanks in advance!

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3.6K

32

0

Zip code

How do you change zip code for location so I can get correct channels?

Question

165

1

0

Unable to login

Just signed up for Direct TV stream. Unable to sign in app (iPad, Apple TV,etc.) Keep receiving error code 8013. Sign in via web browser works but is unable to display/stream any video. What gives?

Question

831

12

Trying to add unlimited dvr to my current bill

I've been trying to add unlimited dvr to my service but it keeps saying service unavailable please try again later

Question

133

1

0

Customer Service

Has anyone been misinformed or been given incorrect or wrong information while trying to get a refund? I have been misled for 4 months now.

Question

128

0

0

Sbcglobal.net email tied to DIRECTV stream account

Can I set up my DIRECTV stream account to use a separate login from my sbcglobal.net account? Right now they are tied together and I’d rather my kids (who use DIRECTV stream on their phones, etc) not have my email login password.

Question

312

4

0

How do I add an additional simultaneous stream

I want to go from 3 to 4. The grandchildren are over a lot and I actually have 5 TVs !

Question

190

2

0

Apple TV constant logon

Over the past few weeks I have had to re-logon to the DIRECTV Stream app virtually every time I click on it across my multiple Apple TV’s. Does anyone else have this problem? I’ve tried resetting my “master” TV provider in the Settings app on the Apple TV but that hasn’t worked. It’s very frustratin

Question

500

6

NEED HELP?

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