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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

803

(848)
3 months of free premium movie channels

When I signed up I was supposed to get 3 free months of premium movie channels. What happened?

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211

1

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Cancellation

On this date April 23,2022 I talked To a customer service representative whom told me After paying 18 months of my two-year contract I can move into a no contract , and be able to cancel service. It was my understanding when I was talking to this customer service representative that the month of May

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186

4

0

I'm getting double billed for Directv Stream

I just signed up last week for DTVS and the first billing processed today, twice!

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221

11

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can I put my service on hold

can I put my directtv stream on hold for 8 months

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155

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Unauthorized User

Someone is using my streaming account without my permission. I've changed passwords twice to prevent them from using and they're still logged in on a TV. Other apps (HBOMax, Showtime apps, etc.) allow you to manage devices and log out but DirecTV Streaming/AT&T doesn't have this. How do I get them r

Question

371

4

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Recording local channels

We are snowbirds and travel between SC and FL. We just got to SC and now can't record local channels. Our credit card zip is our FL address and we don't want that to change. Do you have a solution? Barbara Bowdne

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107

1

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Direct TV Stream app

I signed in to my account while out of town at a condominium through their fire stick. I forgot to sign out when I left. Can I sign out now remotely from home?

Question

126

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Would anybody else like to see "profiles" within the Stream App?

Directv satellite had the ability to show or hide recordings based upon which room/device initiated the recordings. This was great so I didnt have to sift through other family members shows and movies to get to my stuff. Amazon FireTV has it, Netflix has it, Amazon Prime has it, and I'd bet many mor

Question

131

3

Why is Showtime currently advertised at $5.50 for three months but that's noth the price on my account oage?

Direct TV Stream is advertising Showtime at $5.50 for three months, but when I go to my account online, it say's Showtime is $11. per month. Nothing about the advertised price on TV. I just called Customer Service and was told that offer doesn't apply to me because I've had Direct TV Stream for so l

Question

176

2

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Users

Is there anything in the works to set up multiple users under an account? I know with my old service I had one for myself, my wife and grand kids that way we could each save our favorites and record our shows.

Question

131

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NEED HELP?

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