Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account

Satellite Account

Learn how to manage your Satellite account.

2.8K

(3196)
direct tv gift card scam

Hello, I got dtv in Feb and was promised a $300 gift card within 4-6 weeks. I never got it or received anything and I started calling multiple times about it. I was told over and over it would be within the next month or the next week or a certain date. I continued to call, chat and speak to custome

Question

72

1

0

UnlWful retention of financial information

My information has been retained with out my consent. They will not remove it, they say they can't. I'm seeking legal advice after numerous attempts to solve the issue. I have not been able to contact anyone at the headquarters. Also if direct tv and at&t are separate why does at&t process payment a

Question

48

2

0

Accepted Solution

Disney boycott option

I assume I’m not the only angry viewer concerned about the free speech infringement that has been occurring. I will not be watching Disney or any of their products but I would also like an option to remove them from my package. I understand that they are a “free” add on but I also know they are rece

Question

123

2

0

Closed

How to lower bill or cancel service without having to talk to 6 different people and then get a "Dropped call"

Tried to go into att and get my bill lowered, the lady was really nice and said that direct tv took that feature out of the store level it is all over the phone now. So I call Direct Tv to see how to lower my bill, I am way past the 2 year contract so I should qualify for a new promotion, first guy

Question

1.4K

4

0

Upset new customer

I waited all day for them to call and come today and now I gotta wait again for tomorrow it's not right and I paid for the service to put in today

Question

82

1

0

DIRECTV Perks took away the $15 bill credit option?!

DIRECTV Perks has never been just a completely amazing rewards program. The one thing that always drew me in was spinning the wheel and selecting the $15 bill credit option they offered when you got to 500 points. I got to 510 points today, once again, so I could receive a $15 bill credit. To my sur

Question

443

7

0

Closed

Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?

I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MULT

Question

3.8K

10

credit managment fee

Is it legal for directtv to charge $199 for a Credit Management Fee when the sales tech did not mention this fee at the time we signed up? Also is it allowed for the techs to offer discounts and not tell you that they signed you up for auto pay?

Question

65

6

0

logging in to google account on gemini

I just changed my google password on my phone. When I go to google play on my gemini device, it says I need to log into my google account . where do I go to do that? I can't find a log in screen.

Question

30

1

0

Why am I losing 4 movie channels from my package?

Why am I losing 4 movie channels from my package with no corresponding drop in the price I'm paying? (Channels 507, 508, 521, 522) B. H.

Question

296

8

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...