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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3455)
Upset new customer

I waited all day for them to call and come today and now I gotta wait again for tomorrow it's not right and I paid for the service to put in today

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45

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DIRECTV Perks took away the $15 bill credit option?!

DIRECTV Perks has never been just a completely amazing rewards program. The one thing that always drew me in was spinning the wheel and selecting the $15 bill credit option they offered when you got to 500 points. I got to 510 points today, once again, so I could receive a $15 bill credit. To my sur

Question

256

7

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Closed

Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?

I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MULT

Question

3.2K

10

credit managment fee

Is it legal for directtv to charge $199 for a Credit Management Fee when the sales tech did not mention this fee at the time we signed up? Also is it allowed for the techs to offer discounts and not tell you that they signed you up for auto pay?

Question

48

6

0

logging in to google account on gemini

I just changed my google password on my phone. When I go to google play on my gemini device, it says I need to log into my google account . where do I go to do that? I can't find a log in screen.

Question

19

1

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Why am I losing 4 movie channels from my package?

Why am I losing 4 movie channels from my package with no corresponding drop in the price I'm paying? (Channels 507, 508, 521, 522) B. H.

Question

224

8

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Trying to cancel service

I am having trouble trying to cancel my service. Every time I call, I get put into and endless loop. Haven't been able to talk to a real person once. Is there any way I can talk to a human so I can cancel my service

Question

56

2

0

BILL PAY

I cannot get in to pay my bill. What have you done to your site? When I finally go to my bill, I get an error message. Totally lost in this. I JUST WANT TO PAY MY BILL AND DO NOT WANT TO PAY IT UNTIL i CAN SEE IT!

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121

7

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how to pay my bill

how do I pay my bill

Question

48

2

0

broken email billing

For close to 3 yrs I have been forced to wage an all out war just so I can pay my bill. ATT keeps saying they don't own Directv anymore. That is a lie of course. Why else would ALL the bills come from ATT and the checks are made out to ATT but then when there's a problem it's all about Directv. In o

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68

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