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Satellite Account
Learn how to manage your Satellite account.
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Question
Unable to logon to directv on computer
Get error message when trying to logon to direct Tv using various browsers An error occurred while processing your request. Reference #219.ced7ce17.1744293976.668183f2 https://errors.edgesuite.net/219.ced7ce17.1744293976.668183f2
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Accepted Solution
Streaming from out of town from my Genie receiver.
I am in Ann Arbor MI. Trying to stream from my Home Genie. It tells my it cannot find my receiver. I am able to stream other channels.
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I signed up for AT&T home internet and Direct TV and the experience was horrible
I went to my local AT&T store here in San Mateo County. I explained that I had a very bad experience with Comcast/Xfinity and that I wanted to switch service. I arrived at the store at 5pm. I left the store at 8pm. It took this sales person 3 hours to order TV and internet. When I told the sales rep
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Closed
Out of Town Streaming
I am in Ann Arbor, MI. trying to stream Detroit Tigers and am told it cannot find my receiver. I can get other channels.
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Make Paying Your DIRECTV Satellite Bill Easier
We recommend setting up Auto-Pay! Go here and set it up today.
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A 2 year contract add to my account because your equipment failed
I have been with directTV for almost over 10 years, I signed a 2 year contract about 10 years ago, I almost cancelled last year, and then a rep called me and offered me a promotional price for a year and he said there would be no contracted time just a discounted price for a year. So I took the offe
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510
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Texas Rangers on Direct TV satellite channel 677
I live in El Paso, TX. I am getting the Texas Rangers MLB games on Direct TV satellite channel 677. But I am not getting the Texas Rangers pregame and postgame shows. My TV screen says, "Not authorized to get this channel." I am paying for the satellite premier package and use the Genie 2 box. What'
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250
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surveys
Does the directv perks website does surveys to get free tokens? I think I read directv customers can get free tokens doing surveys.
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App
The app hasn’t worked for a couple of months now. I’ve called several times and each time I get the same answer “WE ARE AWARE OF THE ISSUE.” Yea, right. This is very disturbing. Anyone else dealing with this?
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Promotional reward card
I just got off the phone with customer service about not receiving the promotional reward card for signing up for service. I have never received the card or an email... No information. The representative told me that an email was sent and was never redeemed and is now expired as of December. I have
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