Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3455)
Unable to logon to directv on computer

Get error message when trying to logon to direct Tv using various browsers An error occurred while processing your request. Reference #219.ced7ce17.1744293976.668183f2 https://errors.edgesuite.net/219.ced7ce17.1744293976.668183f2

Question

57

1

0

Accepted Solution

Streaming from out of town from my Genie receiver.

I am in Ann Arbor MI. Trying to stream from my Home Genie. It tells my it cannot find my receiver. I am able to stream other channels.

Question

46

1

0

I signed up for AT&T home internet and Direct TV and the experience was horrible

I went to my local AT&T store here in San Mateo County. I explained that I had a very bad experience with Comcast/Xfinity and that I wanted to switch service. I arrived at the store at 5pm. I left the store at 8pm. It took this sales person 3 hours to order TV and internet. When I told the sales rep

Question

191

4

0

Closed

Out of Town Streaming

I am in Ann Arbor, MI. trying to stream Detroit Tigers and am told it cannot find my receiver. I can get other channels.

Question

31

1

0

Make Paying Your DIRECTV Satellite Bill Easier

We recommend setting up Auto-Pay! Go here and set it up today.

Question

21

0

0

A 2 year contract add to my account because your equipment failed

I have been with directTV for almost over 10 years, I signed a 2 year contract about 10 years ago, I almost cancelled last year, and then a rep called me and offered me a promotional price for a year and he said there would be no contracted time just a discounted price for a year. So I took the offe

Question

510

8

0

Texas Rangers on Direct TV satellite channel 677

I live in El Paso, TX. I am getting the Texas Rangers MLB games on Direct TV satellite channel 677. But I am not getting the Texas Rangers pregame and postgame shows. My TV screen says, "Not authorized to get this channel." I am paying for the satellite premier package and use the Genie 2 box. What'

Question

250

8

0

surveys

Does the directv perks website does surveys to get free tokens? I think I read directv customers can get free tokens doing surveys.

Question

30

1

0

App

The app hasn’t worked for a couple of months now. I’ve called several times and each time I get the same answer “WE ARE AWARE OF THE ISSUE.” Yea, right. This is very disturbing. Anyone else dealing with this?

Question

34

6

0

Promotional reward card

I just got off the phone with customer service about not receiving the promotional reward card for signing up for service. I have never received the card or an email... No information. The representative told me that an email was sent and was never redeemed and is now expired as of December. I have

Question

39

3

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...