Satellite Account

I live in El Paso, TX. I am getting the Texas Rangers MLB games on Direct TV satellite channel 677. But I am not getting the Texas Rangers pregame and postgame shows. My TV screen says, "Not authorized to get this channel." I am paying for the satellite premier package and use the Genie 2 box. What'

Does the directv perks website does surveys to get free tokens? I think I read directv customers can get free tokens doing surveys.

The app hasn’t worked for a couple of months now. I’ve called several times and each time I get the same answer “WE ARE AWARE OF THE ISSUE.” Yea, right. This is very disturbing. Anyone else dealing with this?

I just got off the phone with customer service about not receiving the promotional reward card for signing up for service. I have never received the card or an email... No information. The representative told me that an email was sent and was never redeemed and is now expired as of December. I have

I am not sure how the PPV movie was recorded as I don't recall recording it. Can I remove it so I am not charged?

I have been an ATT customer for close to 25 years, both for my business and for our family. I recently established a DirectTV account that we ended up needing to cancel. After an hour long chat/call with customer service to cancel the account I was informed of a early termination fee of over $400. T

As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu

I have been trying to access live chat because I am not where I can talk on the phone. I have tried for 2 weeks now. The contact page has the live chat heading and says our representatives are here to help, but there is no chat now button like there usually is. I have tried on Firefox, IE and differ

Having a problem finding a blocking app that will work on Directv

I've had Directv since the original Tivo boxes were an option. I just always paid the bill, never really paying attention until one of my kids saw the bill. My fault for not price checking them, didn't think I'd need to. Makes me sick to see what others are charging and getting compared to what I am