New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
3.1K
All
Question
DirecTV satellite
In January, 2022, I asked a DirecTV associate to disconnect my satellite and connect me with DirecTV streaming. The associate of DirecTV satellite proceeded to harass and harangue me (she kept asking me why, and said she did not understand why I was changing to streaming, and then connected me with
Question
473
16
0
Accepted Solution
how do I cancel my direct tv service
Cannot fine a contact to cancel my service for direct tv!
Question
1.3K
2
0
Loyalty discounts for DirecTV
I've been a DirecTV customer for 14 years. Now in May 2022 they no longer give loyalty credits for DirecTV customers. So on May 4th 2022, I scheduled service cancellation for May 25th 2022. I get a call from a DirecTV representative on May 5th at 9:30 am. Rep asks why I want to cancel, I tell her Di
Question
8.7K
10
0
Payment Options are BLANK for Paying DirecTV BIll...
I assume this started this month as I did not have this problem last month and I assume it has to do with the migration of DirecTV accounts back to the DirecTV website instead of using the AT&T site. Anyway, went to pay my bill for this month and forgot based on last month's interaction, DirecTV acc
Question
281
3
0
Accepted Solution
Multiple homes and equipment
I have a primary residence in Phoenix and a summer home in Colorado. I have dishes at both locations but have been taking my Phoenix DVR, video bridge and 3 mini Genies to Colorado when the snow melts. I then call and have my service address changed. Has worked for 5 years but during a call with Dir
Question
509
16
0
Billed By Other Provider
The Issue I'm having is when I attempt to pay my bill. I log in and got to Account Overview and scroll down to Total Balance and am met with the message: "Billed by other provider Your DIRECTV service is billed through another provider. Go to the website listed on your paper bill to see or pay your
Question
464
3
0
Is there any way to connect to US-based support?
No disrespect - my hearing is bad and it's really difficult to understand any kind of accent.
Question
143
1
0
Reduce monthly service cost
I want to get rid of my monthly tv cost and only keep my phone, internet and basic tv. This is way too expensive for me.
Question
177
3
0
unable to create an account on my laptop for my moms DirecTV account
I keep getting an error every time. I type in her account number and the zip code and I get an error that says "This data is invalid." I have tried several times but it still gives me an error message. I even tried a different browser. And still nothing. What am I doing wrong?
Question
262
5
0