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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3455)

Accepted Solution

Official Solution

Early Disconnect

What does it cost to disconnect before the end of your contract?

Question

158

2

0

Program authorization

Been watching golf channel but now getting 721 error despite DirectTV’s “quick fixes”

Question

120

2

I’m being charged for premium channels

I’ve been a directv customer off and on for years. They are my current TV provider since 2019. In March of 2022 I agreed to a 3 months fee promo of starz Cinemax and showtime. The promo ended in may so I called a week or so before the end date and canceled. Everything seemed fine until I got my bill

Question

351

4

0

Suspend Service for 5 months

I recently arrived in Rwanda for a 5 month stay, but neglected to suspend or cancel my DirecTV service before I departed. I also changed the SIM card on my phone, so I no longer have AT&T service. DirecTV says that in order to suspend my service, I need to call a US 800 number, which will require a

Question

161

3

0

Accepted Solution

DirecTv

How do you cancel DirecTV?

Question

171

1

0

motorhome

was going to get service in my motorhome in Texas, but the service tech never showed... so I went another route, dish, pay by the month. Now I am getting billed for a service I never got. Called customer service, and after what seemed like an hour on the phone, the rep didn't know how to fix it, as

Question

115

4

0

Problem with logging in to my DirecTV account via a web browser

I've been a longtime DTV subscriber. Over 20 years. The only reason I subscribed for so long was because of NFL Sunday Ticket. Around Sept of 2022, DTV changed something in the backend. I was able to log in to my DTV account via a web browser before this. Now I cannot. I see this message: I tried to

Question

2.2K

1

0

Closed

How to private message or chat?

I started a topic yesterday and a DTV community specialist requested I send her a private message. How do I do this? Also, the “chat” feature on this community support forum doesn’t work - there is no active link. Bottom line - how do we contact DTV for technical support?

Question

597

2

0

My bill

How do I pay my Direct TV bill on line ?

Question

452

1

0

DirecTV Promotions

Hello - I would like to take this opportunity to provide a commendation for two (2) persons out of the Montana Loyalty group: Doreen & Betsy Loyalty group) whom I had the pleasure of working with! In short, I had two (2) discount promotions that were somehow removed from a recent billing notificatio

Question

133

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