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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

2.8K

(3196)
unable to create an account on my laptop for my moms DirecTV account

I keep getting an error every time. I type in her account number and the zip code and I get an error that says "This data is invalid." I have tried several times but it still gives me an error message. I even tried a different browser. And still nothing. What am I doing wrong?

Question

271

5

0

Accepted Solution

Official Solution

Early Disconnect

What does it cost to disconnect before the end of your contract?

Question

163

2

0

Program authorization

Been watching golf channel but now getting 721 error despite DirectTV’s “quick fixes”

Question

124

2

I’m being charged for premium channels

I’ve been a directv customer off and on for years. They are my current TV provider since 2019. In March of 2022 I agreed to a 3 months fee promo of starz Cinemax and showtime. The promo ended in may so I called a week or so before the end date and canceled. Everything seemed fine until I got my bill

Question

363

4

0

Suspend Service for 5 months

I recently arrived in Rwanda for a 5 month stay, but neglected to suspend or cancel my DirecTV service before I departed. I also changed the SIM card on my phone, so I no longer have AT&T service. DirecTV says that in order to suspend my service, I need to call a US 800 number, which will require a

Question

161

3

0

Accepted Solution

DirecTv

How do you cancel DirecTV?

Question

173

1

0

motorhome

was going to get service in my motorhome in Texas, but the service tech never showed... so I went another route, dish, pay by the month. Now I am getting billed for a service I never got. Called customer service, and after what seemed like an hour on the phone, the rep didn't know how to fix it, as

Question

120

4

0

Problem with logging in to my DirecTV account via a web browser

I've been a longtime DTV subscriber. Over 20 years. The only reason I subscribed for so long was because of NFL Sunday Ticket. Around Sept of 2022, DTV changed something in the backend. I was able to log in to my DTV account via a web browser before this. Now I cannot. I see this message: I tried to

Question

2.2K

1

0

Closed

How to private message or chat?

I started a topic yesterday and a DTV community specialist requested I send her a private message. How do I do this? Also, the “chat” feature on this community support forum doesn’t work - there is no active link. Bottom line - how do we contact DTV for technical support?

Question

629

2

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My bill

How do I pay my Direct TV bill on line ?

Question

464

1

0

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