
Streaming Account
Learn how to manage your Streaming account.
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Sign out of all devices
I keep getting the stream limit error because when I visit friends/family I sometimes forget to log out of my account when I leave. I think some of them continue to use the service even though I tell them I have a limit. I changed my password and that didn't do anything. How can I delete all the dev
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16.8K
25
Unable to get the MAX app to recognize my subscription.
My HBOMax app was converted to the new MAX app on my TV and on my Apple devices. However, when I try to sign in - I choose Sign in with Provider then chose Directv - it prompts me for my user name & pwd - it accepts my credentials but then dumps me back to the subscription page wanting me to chose a
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583
2
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Too many srteams
Dtv stream gives me a message that we have too many streams and we need to reset our home location. We've had Stream since October, have been in the same house, don't have Stream installed on any other device, just the three tv in our house. Despite this, we have no more home location changes left.
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311
4
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Number of concurrent streams
I have 3 tvs streaming and while connecting a 4th an error occurs stating I have exceeded my total number of streams. This is a problem.
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225
2
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HBO Max
Maybe I can get some help on here because I tried the chat and they just kept wanting me to add the service to my account when I already have the service. WIth my old account I had HBO Max added and always got all the HBO channels included with our AT&T unlimited Data plan. Are the channels still in
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2.5K
17
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Issues with wireless activation
I can't find any email addresses for customer service, so I'm posting this here. After almost 40 years with AT&T, I plan to change wireless carriers….and probably internet and TV as well. I have 3 wireless numbers, Fiber and DirectvStream. I’m looking for reasons, explanations, apologies and incenti
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280
3
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Why do I get a TOO MANY STREAMS error when I am at home ..... I have reset the home location whenever this has happened ....
and now it says I can not reset it again till August ..... I am supposed to get 20 streams at home, no one else is watching and I am in my bed wanting to watch directstream ..... I says "only three are allowed away from home" .....of course I call Direct and there is no 24 hour service (my god) ....
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2.1K
2
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MY BILL IS PAID. WHY Can't I see the television?
MY BILL IS PAID. WHY Can't I see the television?
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204
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Can't watch food network shows
When I go to the food network app and log in with DIRECTV STREAM as my TV provider, many shows are blocked with a key icon. Any fix for this?
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440
1
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DirecTV Stream with stand alone apps
We recently switched to DirecTV to DirecTV Stream. Previously we had used our DirecTV login to sign in to watch apps such as ESPN, CNN and Weather Channel to get more content than is available by watching "live." Since we have switched to Stream, we find even if we can login in (rarely) we can not g
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276
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