
Streaming Account
Learn how to manage your Streaming account.
803
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Question
Huge Price Increase!
I received an email on 10/5/23 that my subscription price will increase by $34 on 11/4/23! I switched from AT&T U-Verse to save money. I've only been with DirecTV for a few months. Unbelievable! I'm I alone?
Question
593
3
0
DirecTV app not working on Apple TV with linked streaming and satellite accounts.
This is a known issue. The Directv stream app gets stuck on the choice between streaming and satellite for those users that have linked accounts (streaming and satellite). I've cancelled my satellite service completely, but it has yet to solve the problem. The instructions for "de-linking" account o
Question
965
3
0
New record for phone hold time
One hour 58 minutes. I've got the screen shot to prove it. Then it hung up without ever being answered. The phone system said at beginning of call wait time was one hour, it then later said 5 more minutes for about 30 minutes I tried to use the AI chat and it was frozen, prior to calling I also know
Question
305
3
0
Over 4hours on hold
Our streaming went out, we've done all the trouble shooting including confirming our connection was good and sufficient. We are instructed to call Directv, but yesterday we were on hold for 2hrs, this morning 2hrs and I'm now on hold. That's well over 4hrs of waiting and still have not been able to
Question
251
2
0
Canceling direct tv stream
Is it possible to speak to someone who actually speaks English? I have called numerous times and each time English is always an issue and trying to get them to understand basic words like “cancel” is impossible to communicate. I have called for the past 3 months and still have not been able to actua
Question
330
1
0
Says I have no subscription
My DirectTV stream says I do not have an active subscription but I do. The tech on phone said he could see my subscription was active and promised to call me back after he talked to his manager. Its been 5 hours. Anyone else experience this?
Question
1.6K
7
0
Add existing Max account to Directv Stream
I have DirecTV Stream with the Max and Cinemax bundle. Is it possible for me to link my existing Max acct (acquired before DTV Stream) to DirecTV Stream?
Question
427
1
0
Payment and billing lies
I asked repeatedly if my bill would be increased and they ensured me it wouldn’t with direct stream and sure enough three months later my bill is higher and they won’t do anything about it.
Question
256
2
0
ENTERING MY PASSWORD AND USERNAME CORECTLY BUT THE STREAMING DEVICE SAYS WRONG PASSOWRD OR USERNAME.
ENTERING MY PASSWORD AND USERNAME CORECTLY BUT THE STREAMING DEVICE SAYS WRONG PASSOWRD OR USERNAME. I AM STILL OAKY ON TWO OF MY TVS BUT MY ONE TV AND THE CAMPER TV WONT SIGN IN ANYMORE.
Question
1.2K
19
0
MLB Postseason/World Series
I live in an area too far from any major city to be able to receive OTA signals. Literally the only reason I pay money to DirecTV is to be able to watch the MLB Postseason and World Series, primarily on FOX, which is blacked out on both DirecTV and the Fox Sports app due to money grubbing by both Di
Question
443
2
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