
Streaming Account
Learn how to manage your Streaming account.
803
All
Question
$200 visa gift card
When I subscribed to Direct tv streaming I was told I qualified for a $200 visa gift card. Nothing has come in the mail pls co Thank you, Marty (Edited per community guidelines)
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1.6K
5
Switch from old grandfathered plan to a new plan
I am interested in switching from my grandfathered "Gotta Have It" plan to the current "Ultimate" plan. When try to do this on line, the only options are other grandfathered plans such as "Just Right" or "Go Big". Is there any way to change from an old plan to a new plan without cancelling the servi
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525
4
0
Deleted DVR recording keeps popping back up in my DVR list
Deleted DVR recording keeps popping back up in my DVR recordings and won't go away taking up space. How can I permanently get rid of it. I have tried everything. Please help.
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790
3
0
$200 Visa card
We switched from Spectrum to Direct TV and haven't received our Visa card.
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300
2
0
Streaming issue
My tv says that there are too many streams going on away from my home and we are all home at the moment. Is there a way to figure out who is using our information? Or do I just have to change our password?
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196
2
0
Accepted Solution
No returns
We canceled Direct TV and was told that we do not return the equipment and we will be charged $110 for the cost of the equipment since we didn't keep the service for 2 years, yet everything we read says equipment must be returned. Quite confused by this.
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325
6
0
Sign up
I'm wanting to sign up for direct TV stream but I was wondering if y'all offer a 30 day free trial
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157
1
0
How to change auto payment
My current auto payment is not working for me. I get paid every 2 week. It's not about changing my payment method. It's you cannot get money from my account. When there is none. Blowing up my Email, with changing my payment method. Don't get it either.
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359
1
0
Direct tv stream password compromise
I think my password was compromised I change my password but I believe the person is still able to use my service how do I disable them from using it?
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692
2
0
Accepted Solution
Official Solution
How Do I Add Another Profile?
I would like to allow my son to access DirectStream in his apartment. Since my account is linked to my AT&T account, is there a way I can set up a different user name and password for him?
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339
1
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