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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

803

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Accepted Solution

Cannot Log into Direct TV Stream

I can log into DTVS on My I-Pad and I-Phone but cannot log in on My 2 Samsung TV's or My LG TV. I get the following error message. "Hmm... That isn't the ID you set up for this service. Try signing in with another ID. Care Code:205.4" Customer service was no help and I was disconnected while being t

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222

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Sick of Bots & No Service During Off-Hours

Have companies gotten lazy or what? People watch TV during all kinds of hours and it isn't fair that support isn't 24 hours a day. For all the money DirecTV Streaming charges, they can afford to put support back where it was before they had the pandemic excuse. Stop short-changing Americans who are

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258

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Why do I have to Sign in to my account everyday

Lately each day I have to log in to my DIRECTV account. I use Directtv for live tb as well as steaming I run it on my Samsung Smartt Tv.

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465

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Lost my discount for my original DirecTV NOW "Go Big" Plan but no one can tell me why.

I'm an original DirecTV NOW subscriber still with the "Go Big" plan. Last month I received the price increase letter w/ pricing link. My package was set to go to $89.99. I was charged $114.99 today instead. Customer service said my discount expired even though I'm still on my OG "Go Big" plan. My ac

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220

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Samsung Tv DirectTv log on error

Constantly having to login in every time i turn on the television. I know this is a know issue and was wondering when you will be updating your app to auto log on? Thanks.

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187

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New address

Do I lose my current recordings?

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202

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enlarging subtitles with DTV Stream

I access DTV Stream via a Samsung TV. I do not have a DTV Steam box, nor a remote. I cannot find how to access settings that allow one to change how subtitles appear while watching a show/movie... Netflix, Roku have such options that allow one to enlarge, change the color of the text, the font.... D

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601

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Can't seem to cancel this subscription...

I am trying to cancel this subscription. The difficulty I am having just with this process makes me want to never want to use your services again. Your website won't allow me to view my account to cancel. You have no customer support email, and I have seen several different hours of operation listed

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221

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Accepted Solution

Unable to sign in to Directv stream / never ending loop.

Im completely lost. I work in IT and have never been this stumped. I have ATT Fiber and just switched from DirecTV to DirecTV Stream. I am unable to access DirecTV Stream because it will constantly try to either 1) Take me to my DirecTV standard account or 2) If I do try to log into DirecTV Stream s

Question

9.2K

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DirectTV Stream keeps adding "add-on" services each month - how do I block?

In the last six months I received a series of emails sent around midnight - 2:00 from DirectTv stream confirming "add-on" services such as HBO, cinemax etc. I have not been adding these services. I have called DirectTv Stream 5 times to have the charges reversed and cancelled. Yet this still keeps h

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358

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NEED HELP?

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