
Streaming Account
Learn how to manage your Streaming account.
803
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Question
Billing
After I login to my account and then click on account it says access denied or if I try to go to Help center it says access denied. Don't know what to do???need to change credit card info. Thanks Jerry
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196
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Accepted Solution
Watching live tv
I accidentally switched my service to just streaming and cannot figure out how I can just turn the tv on and watch my regular shows. I can’t find a customer service number that will let me speak to a real person. I can’t figure out how to access my “unlimited dvr” shows that I have scheduled. I just
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371
12
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HBO Channels with the Directv ttream Choice Package
I have the Directv Stream Choice Package. It shows in my account package the HBO Channels are included on the base packages including Choice. Unable to get these channels. Even when you go down to add on premiums it shows HBO is already included in my package!
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222
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price increase again
I have been an AT&T customer since the early 2000s. We have ALL our services with AT&T: TV, internet, land line, 3 mobile phone lines (and phones purchased from AT&T). In September I spoke with a customer loyalty/customer retention representative because my UVerse service was increasing again. I was
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398
10
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App not accessing mlb extra innings
Have mlb extra innings but App say broadcast does not have access to program
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522
2
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Contact info changed but not used
I changed my contact email over a month ago. However, Directv is still using old email. Seems they will not correct. My profile shows new and correct email.
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167
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Changing home area
Is there a way to change my home area so that it’s different from the billing zipcode? I share a credit card with my mother & the associated address for the card is her house in a completely different state even though I’m the DirectTV Stream subscriber. As a result, there are channels I can’t recor
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367
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