Streaming + Device & App

To talk to a real person at DIRECTV, call their customer service at 1-844-533-2694 OR 1-800-531-5000. When prompted, say "Representative" or press 0 to skip the automated options. You can also use their online 1-844-533-2694 chat on the website or Twitter (@DIRECTVhelp) for assistance. Be patient, a

On the Gemini Air, I can watch a show on my local network channel like NBC, ABC, CBS, and Fox, but the DVR does not record my local network channels. Instead, it records local channels from other cities. This only happens with Gemini Air. When I use Roku to access directv stream app, it records my l

Why can’t DIRECTV add a dark mode to its apps on iPhone and iPad. The small font size is difficult to read, especially on the iPad ? If that’s not possible can you bold print the font ?

With HDR switch on in settings on Gemini Air Streaming device, all channels are forced HDR. SD channels are dark and colors over saturated. There are only two DIRECTTV channels that are HDR capable which are the two 4K channels. Yes you can turn HDR on and off but, inconvenient to do so because you

I just moved to a new apt. I have a TCL Smart TV with DTV and a Vizio Sound bar. When I switch from Smart TV to DTV my Sound bar powers off. I then press the volume button on the DTV remote and the Sound Bar powers on. I can then control the volume with the DTV remote. Any ideas or suggestions on wh

I have a third television in my home and downloaded the direct TV stream app on a firestick. After logging in with the correct credentials I am prompted with a screen to choose a package from the three being offered.. Entertainment, Choice or Ultimate.. and then sign up / pay for either. The problem

I watch on my MacBook Air. I often start watching well after the games begin. I call up Apple TV homepage, and the tile shows the game, and it also shows the current score in real time!! The same when you click it and the baseball page comes up and shows you the choices to watch live or start over.

2 weeks ago channel 105 flickered. Last week, it worked fine. Right now, back to flickering. Reset (red button) receiver with zero changes.

I don't like the remote that was sent with the Geminin Air unit. I see there are others that are sold on internet (silver ones), are they compatible and better than the current one that comes with the Geminin unit

Brand new customer here. My account seems to be in two different cities--It's as if there are two variables in the system, one for which channel guide I see, and one for whether I'm allowed to watch local content. Here's the background... My building's HOA in Florida is providing DirecTV service und