
Streaming Account
Learn how to manage your Streaming account.
795
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Question
Strange location problem
Brand new customer here. My account seems to be in two different cities--It's as if there are two variables in the system, one for which channel guide I see, and one for whether I'm allowed to watch local content. Here's the background... My building's HOA in Florida is providing DirecTV service und
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45
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Refer a Friend denial.
I've spent nearly 5 hours on the phone over the last 4 days (9/5/2025) with their customer service and being sent to different departments round & round to get nowhere on trying to resolve a problem I'm having with a refer a friend gift card that was denied. Here's the story. I've been with DIRECTV
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Is this a legitimate email from directv. Customerservice@tv.directv-mail.com
Does anyone know if this is a legitimate address used by DIRECTV. i received an email from it but I was hesitant to click on anything. i tired the live chat but they were not helpful. customerservice@tv.directv-mail.com
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277
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Credentials not working on DIRECTV app
My credentials are no longer working on my iPhone 12. Error code 201. They work perfectly on my wife’s phone however. I have deleted and reinstalled the app with the same results. There is no option to “manage app” under system. Changing username and password is not desired or frankly a solution. Pl
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34
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Subscription cost to Premier Package
Back in May the monthly Premier Package cost was $165, today that is $232. Have anyone seen that cost increase.
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133
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DIRECTV App Feedback
I love how we can setup different user profiles in the DIRECTV App but You guys should fix it so that we can upload our logo that’s used for our user profile.
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38
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Gemi Device Feedback
I love your Gemi device but you should make a new one that doesn’t have the HDMI cord attached to the device Roku and many others have a HDMI plug that will plug into the HDMI slot with a HDMI cable at all so maybe you should do that either that make one with just a HDMI slot so that we can use our
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45
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Fees and taxes Michigan
Is there anyone in SE Michigan that can share what taxes and fees are for premier package streaming (either ongoing or with a promotion)? These are the taxes and fees thatbare not quoted, not the regional sports fee. I'm currently on a trial period. Just want to make sure there are not any hidden su
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33
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Accepted Solution
Changing from DirecTV satellite service to DirecTV Stream service
What DirecTV customer service contact phone number do I call to change from Satellite service to Stream service? In changing from SAT to STREAM will I get to keep all my reward Perks accumulated while subscribed to the SAT service (15+ yrs), as well as my appreciation packages that I had while a sat
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