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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3455)

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Official Solution

No install, can I cancel?

I was scheduled to have DTV installed 12/16/22. Tech came out and said no line of sight could be found and asked if I wanted to proceed to have it installed anyway or if I wanted to decline. I declined and we went on with our day. The next day I checked my account online and it said there was an iss

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389

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DirecTV APP

Dear DirecTV, The other day I noticed my DVR hasn't been working while I am NOT at home. I was told there is NO ETA on when the app will be fixed...

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130

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Can't tell if my longstanding Directv Autopay payment account has moved over with website switch from AT&T to Directv or not.

Logged on to the login I've used since AT&T acquired Directv back in 2019 or whenever it was... Now, in late 2021, AT&T split them off again but the login account has been the same and still is the same except it now does a bunch of "redirects" to what is now a Directv page.... In my account it show

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153

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Billing increase

I called to get a promotion because I do not want to cancel DIRECT TV. The representative said there weren't any but I could lower my package. Now keep in mind I did lower my package 2 months ago. I told her I have to disconnect if my bill was this high and she set me up for a disconnect!! Didn't ev

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228

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Customer requested 6 month suspended Svc.

I live in a resort community in Montello, Wisconsin where I rent out our cabin only 6 months out-of the year. The area is closed down due to no water from mid October thru all of April the following year. I provide DIRECTV for renters predominately during the period May 1 thru the middle of October

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211

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Accepted Solution

channel package

want to remove a channel package i go on site click manage package click on it nothing happens but if you want to add a package it works

Question

168

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Accepted Solution

Can I switch from DirecTV Satellite to DirecTV Stream without breaking a contract?

We currently don't have high speed internet. (We kind of do... a mobile hotspot with unlimited data that doesnt slow down after the 50 gigs or whatever.... but still only 4G speed.) When we first moved into this house, we had Dish installed. If there was a slight cloud in the sky, it seemed like our

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3.3K

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Accepted Solution

Account Hold

Can I put the Satellite account on hold for 5 weeks while we are traveling and will not use the service?

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124

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Our Bill for an unagreed to change from an employee account to a customer account

My husband, Robert (Edited per community guidelines), was a long term ATT & Direct TV Manager. When he recently quit, the company changed him from an employee account (free) to a customer account without notifying us, or obtaining our agreement, and now we have a bill that needs to be removed. What

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193

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14-718 Error after Receiver Reboot

My receiver told me to reboot when starting up then I get the 14-718 error message. I am mostly deaf and cannot go through phone customer assistance

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162

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