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Satellite Account
Learn how to manage your Satellite account.
3.1K
All
Question
Over charged billing
Hello I have been on the phone today every since 8:00 and I’m still on hold with the 7th representative. I normally pay 250.00 a month for my bill. My service has been interrupted. Direct tv is trying to tell me owe them $1,500!That is impossible! If I was that much behind you would have been suspen
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175
2
0
Closed
DirectTv bill & account no longer on ATT Account
Just last month I looked at my DirectTv acct on my ATT Account and even ordered a new remote. Now everything for Direct TV is gone and when I try to reconnect it the ATT acct the system tells me "looks like you don't have a TV account and will be logged out." No communications at all. New DirectTV b
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3.3K
20
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Need Help
I was told by the collections that my old account was taken to that they no longer have it on their desk anymore. How do I pay the bill if Im.not able to call
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146
2
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Discount for disabled people
My mother died the first of December. Now I am left alone to try and pay the bills by myself on my disability check alone. Are there any discounts for people on disability? I hate to have to turn it off because I really do love DIRECTV - but I can go to Hulu or YouTube tv if I have too.
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1.3K
3
Voluntarily Suspend Account scam
In February I tried to cancel my account. The customer service rep kept me on the phone so long that I finally relented and agreed to voluntarily suspend my account. I have been getting bills for $0 for the last 10 months. Then this month I get one for over 100% more than I was paying. No notice tha
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205
7
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Accepted Solution
NOT FAIR!!! Gifted 2023-2024 Center Ice for Sports Fans
My December bill says Sports Fans have been “gifted” 2023-24 seasons of Center Ice and League Pass. However, last month marked my third of three payments for each. Will I be getting a refund? There is nothing left to “gift” me. Does this mean everybody now gets rest of the seasons for free while all
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191
2
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credit card charge
Why is there a $400.00 charge on my credit card. This site is where I was directed.
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199
3
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Complaint on billing
I had 2 Directv accounts- NJ and Florida. A year or so ago I was going to cancel the Florida account. Customer loyalty gave me the NFL ticket for free in NJ and suggested I upgrade the equipment, as an enticement , which I did. As everyone knows the NFL ticket was lost, and I just cancelled my Flori
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202
10
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Equipment charges on a closed account
The most recent DIRECTV bill shows charges for unreturned equipment. All of the equipment associated with the account was returned at the same time to FedEx as per instructions. I have a return receipt for some of the equipment. Finding customer services contacts has proven to be fruitless.
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159
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