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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3455)
Collections for a charge that isn't mine

I received a collection letter for $500 owed to DirectTV, but it was not mine, it was for my rental tenant that has since moved out. I called AT&T, but the agent is confused, and wants me to call their Fraud department, which will not answer the phone, but sends me to a webpage! How can AT&T change

Question

200

1

caller ID showing on TV screen

I accidently disabled caller ID on my Genesis receiver and I want to enable it but dony know how

Question

969

5

0

Total Choice Grandfathered Package

Where can I find a list of the channels included in my Total Choice package which has been grandfathered.

Question

1.2K

10

0

Disabled Veterans Discounts

Do you offer Discounts for disabled veterans

Question

299

2

0

protection plan question

I talked to customer support about a problem with my receiver. It was determined that I was going to need a replacement.. He suggested that I have a tech to come out and replace it, and said that if I purchased the protection plan that there would be no cost to me, and that I could cancel the plan a

Question

710

16

0

Local station removed over a contract.

On November 30, Directv removed my local CBS station, WBNS, over a contract negotiation. This is distressing as this is my primary station that I watch. I hope both sides are negotiating fairly. I feel like I’m paying a bill and getting no services.

Question

1.1K

6

0

Accepted Solution

Disconnected services

Must read all documentation with DIRECTV. First I had two accounts with this company. On 11-15-23 I called to cancel one account because the account owner passed away on 11-9-23. So, on 12-27-23 I called to inquiry about the second line of service at another location because there had not been any s

Question

378

6

0

league pass and center ice gifted to sports fans

My December bill says Sports Fans have been “gifted” 2023-24 seasons of Center Ice and League Pass. However, last month marked my third of three payments for each. Will I be getting a refund? There is nothing left to “gift” me. Does this mean everybody now gets rest of the seasons for free while all

Question

248

5

0

Redeem card

How do I redeem a rewards card

Question

118

1

0

PRICE GOUGING

Really tired of the excessive pricing without notice / and without explanation. Had called customer service as to why the bill went from $167ish to $348 in one month - customer service rep was quite useless. She advised that since I was on autopay, there was nothing she could do & referenced a $30 c

Question

241

4

0

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