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Satellite Account
Learn how to manage your Satellite account.
3.1K
All
Question
Collections for a charge that isn't mine
I received a collection letter for $500 owed to DirectTV, but it was not mine, it was for my rental tenant that has since moved out. I called AT&T, but the agent is confused, and wants me to call their Fraud department, which will not answer the phone, but sends me to a webpage! How can AT&T change
Question
200
1
caller ID showing on TV screen
I accidently disabled caller ID on my Genesis receiver and I want to enable it but dony know how
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969
5
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Total Choice Grandfathered Package
Where can I find a list of the channels included in my Total Choice package which has been grandfathered.
Question
1.2K
10
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protection plan question
I talked to customer support about a problem with my receiver. It was determined that I was going to need a replacement.. He suggested that I have a tech to come out and replace it, and said that if I purchased the protection plan that there would be no cost to me, and that I could cancel the plan a
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710
16
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Local station removed over a contract.
On November 30, Directv removed my local CBS station, WBNS, over a contract negotiation. This is distressing as this is my primary station that I watch. I hope both sides are negotiating fairly. I feel like I’m paying a bill and getting no services.
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1.1K
6
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Accepted Solution
Disconnected services
Must read all documentation with DIRECTV. First I had two accounts with this company. On 11-15-23 I called to cancel one account because the account owner passed away on 11-9-23. So, on 12-27-23 I called to inquiry about the second line of service at another location because there had not been any s
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378
6
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league pass and center ice gifted to sports fans
My December bill says Sports Fans have been “gifted” 2023-24 seasons of Center Ice and League Pass. However, last month marked my third of three payments for each. Will I be getting a refund? There is nothing left to “gift” me. Does this mean everybody now gets rest of the seasons for free while all
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248
5
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PRICE GOUGING
Really tired of the excessive pricing without notice / and without explanation. Had called customer service as to why the bill went from $167ish to $348 in one month - customer service rep was quite useless. She advised that since I was on autopay, there was nothing she could do & referenced a $30 c
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241
4
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