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Satellite Account
Learn how to manage your Satellite account.
3.1K
All
Question
Billing
Why do you always change the amounts of my bill. Everytime I turn around its increased from the amount the loyalty department told me that I would be paying and until when. I pay thru my bank account the same amount then few months later I get a past due bill because of some increase that I was told
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163
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Closed
Letter from Directv to return equipment
Bob DeMoss got a letter from Directv to return equipment that he no longer has. His account number is 68403747. Let me know if this problem has been resolved.
Question
203
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Early termination fee error
Why am I being charged for 9 months when I only have 8 months left on my contract?
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162
2
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Directv With Paramount plus
I just received the email saying that Paramount Plus is now included in my Directv subscription. What if I already subscribe to Paramount Plus (and pay for it)? Do I cancel my subscription then log in through the Directv Portal/link so that I don't have to pay for it separately anymore?
Question
1.8K
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Direct bill?
Since I can’t see my direct charges on the ATT site, how am going to be charged? Ned
Question
210
8
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My old usage data
I am trying to get a date that my family's satelite system stopped being used. We mistakenly took our system down thinking our account had been terminated. Unfortunately we were on autopay and we did not discover the mistake until much later. If we could get the date when the system went out of use
Question
187
4
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Need DirecTV help to prevent me from cancelling my service for good this time
I am a very long time DirecTV customer (over 20 years). This past November I noticed my DirecTV bill was over $260 per month - apparently, I had several incentives that had expired. Before contacting customer service, I took a look at Comcast prices to compare value and found for the same channels /
Question
257
5
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Unable to login to account (I get logged out the moment I log in)
I am unable to access my account. The moment I login, I get logged out. I have cleared the cache, attempted to login using separate browsers. I changed the password. I attempted the incognito mode. Any suggestions how to address this issue? Thank you.
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272
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