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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

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Failed to validate billing address.

I figured I will give this a try as my last attempt at trying to start service with Directv. Just moved into a newly built home and I am trying to get service started. I have seen the Directv sales reps at my local Sam’s Club, so I figured I would try to go through them in order to receive the $250

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495

6

OVER CHARGED/NO REFUND [Returned Equipment] CHARGED AGAIN

I was [[MIS]]charged for 3 service calls; promised refund for 2 that never happened. No refund/Credit. Cancelled Service. TIMELY PAID [[BILL]] IN FULL. Returned Equipment. CHARGED FOR NOT RETURNING EQUIPMENT.

Question

182

3

0

Employee Dress Code

I had a technician representing your company come to my house this a.m. and his appearance was so appalling that, I almost didn't let him in. He looked like he slept in his clothes and had been drinking all night! Clothes were disgusting, wrinkled and unkept!! Maybe consider how your employees repre

Question

246

2

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Whole home DVR

Was told by customer service that I could not cancel my Whole Home DVR "Feature". That it was required. I dont have a Genie, dont have kids in the house, and have two standalone DVR's.

Question

1.2K

21

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Worst Service ever

We have been customers for years and I. That have moved atleast 3 times. Every time it has taken 3-5 service appointments to get our equipment and service hooked up properly. This time is no different, wait around all day for service tech to never show up. We were told we were on the schedule only t

Question

188

1

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PARAMOUNT+

Is Paramount+ included with my Showtime subscription?

Question

181

1

0

Accepted Solution

Customer Service

Is there a way to rate customer service? My bill has been inconsistent since the first month. Customer service has said they would add credits back and I've never seen them. When I enquired with customer service again they said there was nothing they could do because they had no notes on it. I feel

Question

301

1

0

Can't view bill on directv.com

I can log in to directv.com and view my programming, but it tells me I must go to att.com to view my bill. My ATT login doesn't show anything connected to/with DirecTV. We no longer have any active services with ATT either. I was on the phone for over an hour being bounced around with 3-4 different

Question

299

2

0

Direct tv bill

How do I pay my Direct bill separately? I do not want to pay my DIRECTV bill on my AT&T bill. My American Express card is offering me a $50 credit per month when I use the card to pay my DIRECTV bill directly to directv.com. Can anyone please help me?

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222

3

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Worse TV service EVER, NEVER EVER will I use AT&T/Directv again!

After 23 years with AT&T/Directv I cut the cord. I worked for AT&T once upon a time and it has definitely become a low class company since I worked for them. My AT&T/Directv bill has increased obscenely over the years and the service decreased obscenely especially on the tv side, fewer and fewer cha

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424

4

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