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Satellite Account
Learn how to manage your Satellite account.
3.1K
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Question
Can't login to my Directv Account. Please help!
I have been trying for hours to get in to my Directv account, but it keeps either saying my credentials are wrong, which they aren't, or redirecting me to ATT. I have tried using different device, browsers, app etc, still no luck. I able to log in to Directv App to watch shows etc, but I need to get
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Can't login to directv.com
When I attempt to login to directv.com with my AT&T login credentials I get a redirect screen from ATT which says that I no longer have TV services in my account and then waits 5 seconds and logs me out. I spent about 4 hours on the phone with them to no avail! Any ideas?
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262
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Can't login to directv account
Long time subscriber to directv satellite. Can not log in to account. The directv site login will not accept the id/password that were working fine otherwise. Complicating matters is that I have Att internet so I do have an att login. When I try logging into att and accessing directv that way, I get
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336
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Forgot User ID
I've forgotten my user ID on an account that I opened about 25 years ago. Your User ID recovery process responds with a list that includes the two phone numbers that I submitted then. My problem is that both of those numbers are voice only land lines and when your system attempts to send my User ID
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263
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Loyalty Discount
Due to a DTV error, I have had to call every month since November to get my bill corrected. That involves hours at a time - mostly on hold. Now my loyalty discount is expiring and I'm being told there is nothing available!!! I can't afford the exorbitant amount my bill will be so will have to cancel
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1.1K
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first month's bill
how soon after satellite installation would my first months bill be due?
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570
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DBacks Channel 686
Your response does not make sense. We have a grandfathered Total Choice package and have always had 686 and in fact, had it until about a week ago. We should still be able to have it since it was part of our package before. I am pretty sure that it would just take someone to reprogram the channel in
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251
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confirmation for payment
How do I find the confirmation # for a payment I made? Does the website have this information? Is it sent via email/text? Does the website allow me to set notifications to be sent via email/text with regard to payments, upcoming payments, etc?
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222
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New Service
I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a
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260
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