New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
2.8K
All
Question
cannot login to my account
I can log in and watch on my cell phone, but I cannot log into the web site on my laptop
Question
82
1
0
password problems
I have tried to set a password for directv and it takes me to an old AT&T password for a phone I no longer have. I just want to be able to get programs off of NBC & ABC and CBS and they are all require signing on to my TV service which is directv. I have tried many, many times to make this work and
Question
86
2
0
Dispute billing
My account has been closed since October, 2024 and all equipment returned the first part of November, 2024 - I talked to Paulet on January 23, 2025 because of receiving a billing of $41.03. According to her I shouldn't have been charged anything. She reversed the charges and said the account had bee
Question
106
2
0
FILE A CLAIM
Good Morning! Could you please send me the https:// address for filing a claim? We continue to receive calls regarding an open payment needed; however, our account was cancelled October 29th and our credit card was billed for three months after. At the time of cancellation, we had a credit of $25.00
Question
84
3
0
Accepted Solution
SCAM CALL REGARDING REPLACING DIRECT TV ROUTERS
I received a telephone from "DirectTV Technical Center for Laguna Niguel, California". Caller name is Jack Anderson, phone number (Edited per community guidelines). Caller said my Dircet TV router must be replaced or my service will be disconnected. I would be charged $2.00 for shipping two new rout
Question
348
2
0
Accepted Solution
Am I forced to take an upgrade along with a 2 year contract
Howdy folks, I have an old HR22 box that has been having quite a few issues as of late. It'll power cycle itself randomly, but fairly frequently now. About 1-2 times per day which is annoying as it takes 15-20 mins to boot back up every time. We've had a tech come out which refused to do anything ab
Question
213
4
0
Can I add ATT Fiber with a bundel Discount?
I have ATT Fiber available and I am subscribed to Direct TV streaming. Can I get a Bundle discount buy bringing back my ATT Fiber Internet?
Question
224
1
0

