New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
3.1K
All
Question
Accepted Solution
DTV Protection Plan
On my latest bill, there was Protection Plan adjustments and under DIRECTV Protection Plan, it states Upgrades in 30 days: $20.99. I see that Protection Plan Premier is $20.99 but that's not stated on my bill. There is nothing about Premier. I never asked for the upgrade from DTV Protection Plan to
Question
191
5
0
Error trying to login to Directv.com and Att.com
I cannot login to either site from a Windows 11 PC using Edge or using Chrome. The sites always return an error page. The error on the page is: An error occurred while processing your request. Reference #219.babdb17.1734533300.7bfd9901 https://errors.edgesuite.net/219.babdb17.1734533300.7bfd9901
Question
306
3
0
DirecTV/ AT&T account login
Can't log into my account. Keep getting this message An error occurred while processing your request. Reference #219.4b78ce17.1734455140.3a50efba https://errors.edgesuite.net/219.4b78ce17.1734455140.3a50ehttps://errors.edgesuite.net/219.4b78ce17.1734455140.3a50efbafba Don't know how to fix
Question
275
2
0
Accepted Solution
Cancel by not paying my next bill? No longer under contract.
I’m ready to save some money by cutting the cord. Since there is no proration, can I just not send in my next payment? How many days grace will I continue to receive service before you realize I’m not paying you any more money?
Question
3.2K
32
0
New DirecTV Internet online account
Is my new DirecTV Internet online account supposed to be linked to my AT&T wireless online account? Or should it me a totally separate account?
Question
205
2
0
Accepted Solution
Account Trouble
My DirecTV says that my bill hasn't been paid since October, but I can't sign in to the website. I've tried to reset my password and find my ID, both of which are the username and password I'm trying to use. It keeps saying that the ID or the password is invalid.
Question
192
2
0
PARAMOUNT + WITH SHOWTIME APP NOT AVAILABLE WITH DTV CREDENTIALS
dtv sAYS: You will access the Paramount+ with SHOWTIME plan on the Paramount+ app by going to paramountplus.com and creating an account using your Directv username and password. BUT, IT JUST AIN'T SO
Question
1.6K
21
0
Cancellation of my mother's account as her POA.
I'm trying to find a phone number directly to the carol stream, Il address. Having trouble getting my mother's account cancelled. Being told it is "above" the regular customer service level and to mail another letter to the carol stream address. But it took seven weeks to process the request to canc
Question
151
1
0
debit card charged 2x
made one payment on line. later in date checked on-line bank account. Direct TV deducted 2 payments. One of those payments was an unauthorized deduction. Illegal. Also, tried to remove my bank account info and debit info since unauthorized deduction issued, and website does not allow bank informatio
Question
201
4
0
Directv Fast Pay
I couldn’t login to my directv account on the Dec 5, so I used the FastPay option listed on the website. Everything seemed fine. I got an email confirming my payment to directv & the next day the website showed I made a payment and owe $0.00 (still shows that). Dec 14, I noticed I’ve been charged a
Question
388
3
0