Satellite

No picture but has sound on genie

I signed up for direcTV and scheduled a day and time frame (12-4pm) for a technician to come set my TV up. No one showed up. I called customer service at 4:10 with the intention of rescheduling. I stayed on the phone for three hours. I was lied to several times while I was on the phone. I talked to

I have the protection plan. My receiver went out. They came to replace it. I asked if this would extend my service commitment and he said no it is covered under warranty. Get my new bill and now it says my commitment is until January 2026. Also, took away my Lifetime FREE DVR service saying because

I have been a customer since 2000. I signed up for Perks and was told that there would be some tokens for my long term loyalty, pro-rated. My assigned icon is an Oscar looking man. I did not get any Perks Tokens for being a long term customer. Am I missing something? Comments

Been a very good customer for almost 26 years (Since 1/30/1999) and paid over $52,000 in services. I called to cancel yesterday as we have pulled all of our equipment out. Our kids are gone and no need to continue paying almost $300/month. Yesterday was 2 days into the new billing cycle and I was to

I am trying to find out how many devices are using my account and where they are. My tv is NEVER on the channel I watched when I turn it off.

https://deadline.com/2025/01/nbcuniversal-shuts-down-universal-kids-cable-network-1236255915/

Keep getting an error message on my password, I get an email stating the password but not allowing me to login to my Direct TV account

I set up my DirecTV Remote Control to work with a Sony Smart TV using the Sony codes provided by DirecTV. The match was successful, except for turning on the Sony Smart TV. However, it works to increase or decrease the TV volume and to turn off the TV. I used the same DirecTV remote control with ano

I have 2 Directv accounts. 1 is at my primary address and the other is at my vacation home. Can I use one of my boxes for a 5 day camping trip? There is no internet connection so I can't stream using the Directv app.