Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(13132)
Cancellation Policy

Concerning a new install, I understand there is a 24 hour window for canceling. Is there any kind of charge for the install and then... uninstall if one is not satisfied?

Question

273

11

0

5-sec Darkened screen

I have complained , as have many others, about the 5 sec darkened screen. Today I was watching the Senate hearings on CSPAN. Their mouse-over/click algorithm is far superior to yours. I recommend that you study it and consider adopting something like it,

Question

90

1

0

Dish Installation Issue

My mother is a customer of Direct TV/AT&T. She has had that service for approx 5+ years. The original installation was mounted thru shingled roof top. Some 2-3 years ago, a service tech uninstalled that roof mounted dish and re-mounted it to a higher position on her roof. This done w/out knowledge o

Question

119

2

0

Episode listing in my library under series not showing up

Hi, quick question when I go into menu, my library and recently recorded for a series, it used to list out each episode and I could choose which episode to watch now when I click on my library, recently recorded and series and hit select the screen says this is where your recordings will show up and

Question

945

6

0

help with setvice

no body answers customer setvice phone. i need assistance asap bc on hold 30 minutes.

Question

136

8

0

HDNet ads

I watched a movie the other night on HDNet packed full of ads. What's up with this?

Question

1.3K

42

DIRECT TV APP on new Samsung TVs

We have direct tv satellite service, AND HACE HAD A 4 yr old SamsungTV with the direct tv app installed. With the tv remote you could click on the app and it would bring up a choice to click on, either “guide” or “recordings” so you could go where ever you wanted in Direct tv land all with the TV re

Question

760

4

0

Direct tv issue

Is direct tv down? Says there's an issue content is unavailable.

Question

235

4

0

Accepted Solution

Official Solution

Closed

TV Stuck on one channel

When I turn on my TV, it is stuck on one channel. Remote wont pull up guide or perform any other function. I have changed batteries out. I have changed TV's and boxes from other rooms that are working and still the same problem. How do I fix.

Question

15.3K

6

0

Select package line up

I've had the Select package for a number of years. Now I don't see it as a choice. Where is it? I want to see what channels are part of the Select package I'm paying for. Thanks. Larry

Question

3.6K

6

0

NOT FINDING WHAT YOU'RE LOOKING FOR?