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Can't find internet signal.

I installed the new modem they sent to replace my old modem/router. Now, my computer sees the internet, my phone sees it, but not the Direct TV.

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Guide

On my DVR receiver, the guide keeps popping up randomly. it's not a functional guide, all it does is obstruct the view. the only way to get it to go away is to bring up the actual guide and exit. but it comes back a few minutes later. what can i do to fix this?

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Accepted Solution

Sick of Pause Screen advertising RuPaul

My family is Sick of the Pause Screen advertising of RuPaul. We are getting this when pausing on all devices. Roku and Direct TV device. PLEASE HELP US STOP THIS!!!!!!!!!

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New Gemini Remote...

Is the Gemini remote supposed to work the genie receiver as well?

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firestick with Directv app

I have installed the DirecTV app on multiple TV's at my home with new Firesticks. After I login to my DirecTV account through the app with the firestick, I get a screen showing "live & upcoming sports" with scores that are current & updating on the screen but at this point I can't get to the DTV gui

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can't access DIRECT TV on desktop computer.

I get this error message: We couldn't play this content at this time. Service working fine on home tv and via iPhone app. Service has worked on Desktop in the past and currently works on laptop. Desktop is Mac with all software up to date MacOS Sequoia 15.2. So it seems to be my desktop and I know y

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rewards card

Why have I received a rewards card? It just showed up and unsure if I should use it.

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Cancellation Policy

Concerning a new install, I understand there is a 24 hour window for canceling. Is there any kind of charge for the install and then... uninstall if one is not satisfied?

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5-sec Darkened screen

I have complained , as have many others, about the 5 sec darkened screen. Today I was watching the Senate hearings on CSPAN. Their mouse-over/click algorithm is far superior to yours. I recommend that you study it and consider adopting something like it,

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Dish Installation Issue

My mother is a customer of Direct TV/AT&T. She has had that service for approx 5+ years. The original installation was mounted thru shingled roof top. Some 2-3 years ago, a service tech uninstalled that roof mounted dish and re-mounted it to a higher position on her roof. This done w/out knowledge o

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