Watching & Streaming

To talk to a real person at DIRECTV, call their customer service at 1-844-533-2694 OR 1-800-531-5000. When prompted, say "Representative" or press 0 to skip the automated options. You can also use their online 1-844-533-2694 chat on the website or Twitter (@DIRECTVhelp) for assistance. Be patient, a

On the Gemini Air, I can watch a show on my local network channel like NBC, ABC, CBS, and Fox, but the DVR does not record my local network channels. Instead, it records local channels from other cities. This only happens with Gemini Air. When I use Roku to access directv stream app, it records my l

Why can’t DIRECTV add a dark mode to its apps on iPhone and iPad. The small font size is difficult to read, especially on the iPad ? If that’s not possible can you bold print the font ?

With HDR switch on in settings on Gemini Air Streaming device, all channels are forced HDR. SD channels are dark and colors over saturated. There are only two DIRECTTV channels that are HDR capable which are the two 4K channels. Yes you can turn HDR on and off but, inconvenient to do so because you

I watch on my MacBook Air. I often start watching well after the games begin. I call up Apple TV homepage, and the tile shows the game, and it also shows the current score in real time!! The same when you click it and the baseball page comes up and shows you the choices to watch live or start over.

2 weeks ago channel 105 flickered. Last week, it worked fine. Right now, back to flickering. Reset (red button) receiver with zero changes.

We are getting pixels on our local station (WJTV channel 12 CBS) again on all of our devices. This seems to happen every 2 or 3 months and takes a week or two to be corrected. Wish this could be fixed once and for all.

Details at Cord Cutters New located here

Don’t panic—we speak fluent 50007, 60001, and 60007. 😅 These errors usually mean your DVR hit a snag while recording or playing back. But good news: we’ve got fixes faster than you can say “rewind.” 🔧 Error 50007-001: Playback glitch? We’ve got the steps. 🔧 Error 60001-001 to 004: Recording hiccu

I have Directv mynews package. I live in the 75495 zip code in Grayson county. On my Firestick I am getting local channels like I live in Collin County. My iPhone app has the correct channels. Can someone advise how to correct this? Thank you.