Watching & Streaming

I have a Hisense UHD 4K 43" TV with Google TV. I can use the Gemini Air remote to turn on DirecTV, but when I press the off button, the TV presents a list of the TV's app and does not turn off. How do I configure the remote and TV to have the TV turn off when I press the off button?

Picture quality is really bad today on Fox 35 Orlando, heavy artifacts and frame rate issues. I will also include that no “I have not contacted my local station” before someone on here posts that, I do not pay my local station for service. Please take a look at it if possible. If you can not fix it

In a recorded program, if I ask Google assistant to rewind 15 minutes, it goes back to the beginning of the program. Can this be fixed? I'm using the Gemini device. I've tried rebooting to no avail.

Hello DirecTv, I'm sure you have seen the countless complaints about the pixelated, choppy mess that is your streaming service. My question to you, is when will you finally do one of these two things: either revert back to what your streaming service was about 7 months ago (watchable), or come out a

I use Apple TV and Amazon Firestick. When will DirecTV Stream introduce the multi-view feature to its service? My patience is wearing out. It's way past due now. Time to catch up and surpass the competition if you want to keep a subscriber from switching. Thanks to anyone who can respond with an ins

I was watching a football game. After the first half, I hit record, expecting it to record the last half of the game. Instead, it recorded the first half.

Can someone tell me the differences and or benefits of using the Stream Box and the Gemini Air device?

After doing a restart the Gemini lost connection to internet. can I uninstall Gemini and reinstall?

The sound quality on the Christian music station sounds tiney recently please correct this.

I am still getting pixelations on local CBS station (WJTV-Channel 12). I report this issue over two weeks ago and we are still getting them on all of our devises. Please get this resolved as soon as possible. Thank You