Streaming Account

We have unlimited Cloud DVR storage but when we go to My Library it says we have zero (0) hours. Even basic subscribers have 20! No one at Directv seems to know how to fix it. It happens on both of our streaming sticks, one Roku and one Amazon Fire. It must be in our account somewhere. Any help?

Cannot get rootsports

Hello, Today I tried to cancel my subscription. I selected the "manage my subscription" page, then clicked on the "cancel my subscription" button. After that, I'm directed to a page where I can choose between two buttons: Continue to Cancel or Keep Subscription. Unfortunately the Continue to Cancel

I've followed the step by step directions to cancel my DirecTV Stream service, from multiple web browsers and from multiple computers, and it keeps conveniently getting stuck with the loading animation saying "Hang tight...". It sits there for like an hour and then times out. EVERY TIME. So then I f

Anyone have any issues with fire stick streaming? I have direct tv stream on two tvs in my house and have the same issue on both. Whenever I turn on my tv to watch and start up direct tv stream, every time I receive an error "looks like we ran into some trouble loading this content. please try again

Can I stream at both my home in Nebraska and condo in Arizona? I have two different wifi providers

I’ve gained access on my iphone and ipad but not Apple TV 4K. I’ve attempted deleting the app from Apple TV and rebooting, nothing works to gain access, I only receive the message “ This app is designed for the DIRECTV stream service. Your DIRECTV service includes the best of live and on-demand avai

I have direct tv stream, called and asked them how I could watch New York Channels in CT. They told me to change my zip code and it should work, but when I try it says that it’s already using my billing zip. Any ideas how I can do it?

New Direct TV Stream user here. I don’t have Direct TV cable..just the stream. Anyway, I was curious if I have the ability to purchase movies or entire seasons of tv shows to permanently add to my library? If so, where’s the link to do that? Thank you!

Website says can't find email, I tried to recover userid and nothing, tried resetting password and nothing, it is acting like it the account wasn't created.