Streaming Account
Learn how to manage your Streaming account.
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Question
Six Months of No Access via the app - code 201
I’ve read I should change my password if I also have an ATT account, but follow the prompts to do so in the app and it gives me the “something went wrong” error message over and over. How else can I reset my password? I’m about to cancel this service. Error code 201 in the app, can’t change password
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353
2
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Service suspended after just 2 days for non payment?
I got an email notice yesterday (Jan 15) that my payment (Jan 13) didn't go through this month. And when I turned on my DirecTV stream today (Jan 16) it said service would be suspended within 24 hours if I didn't update the payment method. I tried talking to chat support and he just kept saying "pay
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1K
6
0
Closed
Bad request
When I try to enter in my account I receive a message bad request. What can I do to access to my account ?
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701
7
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Escalations
I need to speak with someone at a higher level than customer care. Since day one I have not been give accurate information and this is the reason I left xfinity.
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193
1
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Directv Optons
I have DIRECTV satellite for over 20 years and do not want to pay for it anymore since I moved to streaming. Directv stream is working on Roku. Do I need DirectTV account to have Directv stream?
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558
8
0
Closed
DirecTV Now Grandfathered Plans no longer honored?
Whats the point of having a grandfathered plan if they don't honor it anymore? $100 a month for go big that was supposed to be $35 (yes it says it can change based upon the list price but with no list price you can't fight it). We all know they have been trying to get rid of the early adopters for a
Question
3K
38
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Unable to login to Max app from Direct tv stream
Recently switched from Direct TV satellite service to Direct TV Stream. I have HBO/Max in my tv package but can no longer log into Max app on my devices. Help please.
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2.4K
18
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Closed
Trouble Logging In
Directv app wont let me log in, ive changed my password multiple times and it keeps saying incorrect i.d or password.
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254
3
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Closed
Community Forum
How do you delete something you/yourself posted on the community forum? Thank you. M
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747
5
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Questions about packages
I’m trying to figure out if we should change the package we take now to one with fewer channels since there are so many we don’t watch. It’s very hard to know what the impact would be if we go from Go Big with Max (HBO) and Peacock (for NBC sports during the blackout with Tegna) as add ons [what we
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314
1
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