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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

803

(848)
How do I get a credit to my bill for the espn channels that dropped out on 9/12 and 9/13.

My espn2 recordings from 9/12 & 9/13 have a message saying there is no content due to the Disney dispute. Their is a link to get a credit for the missing channels. When I go there, it says channels are back, all good. How do I get a credit for the missing content ? I called customer service and was

Question

1.7K

19

Closed

How do you manage devices and log off unauthorized users?

I have been trying to sign off an unauthorized user for months with no luck. Has any one been able to? Customer support said to change my password, but this doesn't work.

Question

13.5K

17

Multihousehold use of DirectTV Stream

I understand you can have 2 devices outside of your home network. It does not address the question though about other household using it. Could you please be specific that another household (sibling in the same city) can stream simultaneously? A simple yes or no is what I'm looking for. How about ma

Question

295

1

0

Closed

Multihousehold use of DirectTV Stream

I understand you can have 2 devices outside of your home network. It does not address the question though about other household using it. Could you please be specific that another household (sibling in the same city) can stream simultaneously? A simple yes or no is what I'm looking for. How about ma

Question

194

1

0

Closed

Multihousehold use of DirectTV Stream

I understand you can have 2 devices outside of your home network. It does not address the question though about other household using it. Could you please be specific that another household (sibling in the same city) can stream simultaneously? A simple yes or no is what I'm looking for. How about ma

Question

199

1

0

Early Cancellation Invoice

Why cannot I get a copy of my early cancellation invoice. I was on auto pay and was told this should appear after 28 days after cancellation however it is not there. I have called multiple times. I called again last night and was told I would get a call back after 5-15 minutes as they were checking

Question

309

17

0

SEC + channel

How can i access SEC +

Question

224

1

0

Addition of disney+, hulu & espn+

When will disney+, hulu & espn+ be added to directv stream packages and what packages will they be added to?

Question

446

4

0

Promotional Package Offered

I started with Direct TV Stream about a month ago when I moved into my new apartment and there is no cable options here. To the most part everything has been great. About a week ago - I got a phone call from Direct TV offering me a FREE one time bonus on a promotional package that was offering me a

Question

365

5

0

DirectTV Stream Just a little package. No History Channel.

Hi, I just switched down to the Just A Little package on DirectTV Stream. When I made the switch, the channel line up said the History Channel was included. As of today, the channel lineup for the Just A Little package still shows the History Channel is included. However, it is not on my cannel line

Question

206

2

0

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