
Streaming Account
Learn how to manage your Streaming account.
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USA Rep
I can't understand the rep that I called and it took them 10 min just to verify my account, so I hung up. very frustrating. to the point I want to just cancel everything. Is there a US Rep number?
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Accepted Solution
Closed
CANT PURCHASE A DIRECT TV STREAM SUBSCRIPTION
What is going on? When I input my credit card information the system throws an error saying unable to process payment. When I go through the online chat, they ask me to call to give verbal approval of a new account, but upon calling they see no setup pending approval. When I call and try to subscrib
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1.7K
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Taxes on my bill
After about 6 months of Directv streaming I suddenly get a tax on on my billing statement of $9.21. I called Directv and all that could tell me is that it’s a New Jersey tax for service. Can anyone tell me what’s going on here? Why suddenly after 6 months I am getting this charge?
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Account
My account was under (Edited per community guidelines. Please do not post sensitive info like email, phone number, etc.) for streaming. Did it change? I can't get into my account.
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Changing Packages - Not Working
I am trying to switch from OptimoMás to MiEspañol, but from both my end and from the side of Customer Service Representatives, there appears to be something wrong with the system. It continuously told us that we need to log in even though were and when we tried to log in we receive an error of the w
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Closed
Direct TV Rejecting All Payments
For two days now, I have been attempting to establish a direct TV stream account. All payment methods are being rejected (visa/mastercard). The $30 charge goes through every time. However, come time to process a charge for $16 for sales tax, an error code is generated. Yes, I've confirmed with all m
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account associated with... isn't eligible to resubscribe online. If you want to reactivate your account
Hi, I've had a Samsung TV with DirecTV and everything worked well. I had not turned it on for a couple of weeks. I now turned it on, and asks me to log in, which I did through the QR code, etc. and it says something about an issue on AT&T side. I now logged in, but this time by typing on the screen
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94
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Can't connect MAX
I am paying for MAX through DirecTV $16.99 (see below) but I cant' get MAX. TV packages and add-ons CHOICE $114.99 Max™ $16.99
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44
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What aspects of my account can I manage online?
Getting started with your online DIRECTV account is easy and fun! Check out your account overview on our website to see and update your subscriptions whenever you need. Just click here to dive in!
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Home Location
Watch Directv Stream in 2 states. Michigan and South Carolina with one account. I'm back in Michigan, however when I try to set new home location I get a message that says current location matches the one we have on file and does not need to be updated. ABC, CBS, NBC are South Carolina stations. How
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