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Satellite Account
Learn how to manage your Satellite account.
3.1K
All
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Accepted Solution
Follow Up Resolution with the Payment Transfer!
I need to know what’s going on with the payment transfer. Says I needed to wait for 5 days till my payment will be transferred to the right account. Dauphine Stiles
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293
10
0
Accepted Solution
I need to restore service
I am currently suspended and I want to reinstate my DirecTV services. Anyway possible thanks.
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535
2
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Manage Packages Online Doesnt Work
While trying to view and manage the programming package I have in my subscription, the webpage doesnt work. It just stays grey and is stuck at loading something. Its definitely a problem with the webapp, javascript etc and its existed for MONTHS. I also see that others on this board have experienced
Question
272
1
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Billing
Called to cancel due to loss of Sunday Ticket. Agent tells me they haven’t lost it, to put account on hold until season starts “in case corporate can work it out.” I do that. Eventually call to cancel service altogether. Now am getting billed because when I canceled service, I supposedly had to rein
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195
1
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linking multiple DTV accounts
We have several restaurants with their own accounts and I would like to access them with the same A/P login
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166
2
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Why?
I’ve never encountered a company that sends their customers a bill for $0.00 over and over again Even after we call them to please stop, they continue to send them. What a waste of time, effort and especially resources! How can you trust a company that is wasteful and doesn’t listen to feedback nor
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123
1
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Won’t log me in with correct password
I have tried multiple times to login in with the correct password and it wouldn’t let me login due to incorrect login info. So, I reset the password, tried to login in again and to no avail. I have tried every troubleshooting technique I’ve seen (deleting app, updating device, clearing cache, etc) a
Question
6.5K
20
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Billing
The REPRESENTATIVE was the worst I have ever had since I been with them!! You told me one payment was due and took another, and then had the nerve to tell me my bill hasn’t been paid in 3 months??!!!! Where do they do that at!? You would have been turned me off!! Dish is sounding better and cheaper
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141
1
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Local channels added from local channel connector
I added the local channel connector and ten channels were added and I can’t get any of them. How do I remove them from my guide. I hit the red reset button on my main genie three times and it did nothing
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461
2
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