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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Issues with Ballysports firestick and Roku apps.

Can view on pc just fine using directv login. Firestick has this error "there is an issue playing this video, either you are not entitled to this content or there is error playing it. Pleae contact support at help.bally.com" after I try watching a regional sports game. I deleted and reinstalled app.

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370

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Missing channel 51 KFXK

Still missing channel 51 in quitman texas...my channel for Dallas Cowboys and MLB playoffs. Any recent update

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456

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use in recreational vehicle

I use Directv Streaming at home. I just purchased an RV. How much would it cost to add the RV to my account?

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856

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Protection Plan changed to premium without my consent TWICE!!!

2 times in the past 6 months or so I needed service to my Satellite service. I had no complaints about the service, but when I checked my account later my protection program was changed to Premium at 21.99 from 8.99. I changed it back online, but this is really annoying and as I see it illegal! No o

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280

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How to logout account on Samsung TV?

On vacation, logged into my DirectTV account and now cannot logout. Suggestions on how to logout account on this TV? Thanks.

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464

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No NFL Sunday Ticket…now no local channels except CBS.

First we lost NFL Sunday Ticket after having since become available. We have purchased on You tube but no fiber optic available here yet, so not the greatest . This is an issue. Now we have no local channels except CBS. We are paying a lot of money for our direct tv. Do I need to go with a different

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214

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Missing confirmation of a returned receiver

I returned 2 Direct TV receivers but got confirmation of only one being returned. How do I get confirmation on the return of the second receiver?

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146

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Still no resolution. I pay for a service and still is not fixed.

I've called twice in one week about the same issue. Last night the rep said a supervisor will call me in one hour. No one ever called.

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151

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SCAM ALERT Direct TV Fixed Bill Promotion

Scam Alert!! Received a call from Direct TV Promotions Department telling me that because they are losing so many customers they are reaching out to the long time loyal customers and offering this promotion. You will receive 2 years of Direct TV which includes all premium packages for $79.00 because

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Formal Complaint Regarding Offensive Behavior by Direct TV Call Center Agent Maricar (Emp# J7381A)

Dear [Customer Service Manager/Complaints Department], I am writing to formally file a complaint regarding an incident during a recent call to the Direct TV customer service center. On September 25, 2023, I contacted your customer service line, and the call was answered by a representative named Mar

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181

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