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Satellite Account
Learn how to manage your Satellite account.
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Question
Can’t log in and no longer have access to email address listed on account
I tried to log in to my Direct tv satellite account and after the second attempt I received a care code 205.2 error. I did not exceed the number of attempts and am trying to unlock account. I am unable to reset my password because I no longer have access to the email address on record on my account.
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284
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Can’t login to Satalite
When I try to login to my DIRECTV Satalite account I’m redirected to streaming.
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149
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My Bill Increased 35 Dollars When It's Supposed to Be Price Locked For 2 Years
When I first got my TV service I was told that my cost would be price locked at $105 for 2 years. I Have been a customer aince May of this year. The other day I get an email the other day that they are hiking my bill up an additional 34 bucks a month which is outrageous to begin with. I understand c
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502
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Change payment method
I got a new debit card and the payment was declined. I need to restore my service with correct debit card number.
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225
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Gift card hassle
Directv customer support is awful. I've been getting the runaround for weeks about a $100 gift card I was promised when I renewed my service. I don't want to call someone and sit on hold for an hour only to have them direct me to somebody else where I have to sit on hold for another hour only to fin
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175
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One hour and 37 minutes on hold waiting to speak with a representative.
On top of that a recording pops on every 5 mins or so updating the wait time, which is now at another 35 minutes. This is just unacceptable. Why can't Direct TV set up a call back system the way other companies with long wait times do? What I need to do can't be done online (because I get a tech iss
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648
4
how do I get a refund for NFL Sunday Ticket
I auto-prepaid for NFL Sunday Ticket in December of 2022 for the 2023 season. I was getting NFL Sunday Ticket thru NFLSUNDAYTICKET.TV TO GO. Had an account since 2019. Directv lost the rights to the NFL so how do I get a refund?
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385
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Access my bill
The link to "Access Your Bill Online" doesn't work. When I tap it the response is "400 Bad Request" and "Request Header Or Cookie Too Large".
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559
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I need to get my service working properly again. I have made many, many calls and the service still isn't working.
This is a business account and we have two Tv's that keep going in and out I have to reset the boxes all day long just to get them to work. I need a technician to come and resolve this this. What does it take to make this happen??? The address is 4200 Jonesboro Road Union City, GA. 30291. The name o
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158
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