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Satellite Account
Learn how to manage your Satellite account.
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Question
Secure key for outlook
I still use xxx@bellsouth.net email account on outlook. It stopped syncing. In the past I use to be able to log in to att.com and create a secure key to fix this but not anymore. I used to have wireless/wifi/directv, I dropped the first two. Now when I log in to my att.com account it goes to "Direct
Question
248
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Your DIRECTV satellite services have been disconnected.
My DIRECTV account was a combined account with ATT Wireless. Yesterday my wireless account was transferred to a new account number and closed. Somehow this caused the above message to appear on my Directv account now when I login. ATT won't help, DirecTV won't help, seems I'm caught in a loop of Dir
Question
257
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Closed
Retrieve copy of an old bill
Where can I find a copy of a bill from July 1, 2021 through December 1, 2021
Question
139
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BBB - Customer Service
I cannot wait to go to the BBB on Direct TV. I am trying to do something very simple and it has taken over 3 hours and I am absolutely being treated like crap, and they do not care about the consumer
Question
156
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Guy with a DirecTV logo shirt showed up at our door
My husband had a guy show up at our door yesterday, claiming to be a DirecTV representative. He was stating that we may qualify for a senior discount, and requested to see our bill. Fortunately, my husband didn't have ready access to this information, and told the guy I could provide it, but I would
Question
815
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Payment to Directv that they say they cannot locate
Please research the payment that I made on June 20, 2023. Check for $156.84, payment went through on 6/20/23: cashed by AT & T services, I have received emails regarding my payment for the next month that has not been paid. And of course the reason is that two payments of $156.84 were received. The
Question
152
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Contact Corp Offices
well time again for the 6 month pricing game. Another credit bites the dust and the bill is way too much. In the recent past there was a way to contact corporate HQ and ask for the office of the president. People would call back and had authority to do something. Maybe the "NEW Directv" does not und
Question
870
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Billing request
I need to pay my bill and I just need the balance. Logged on, no info available. The menu indicates I have no TV service. This has been going on for years. I pay my bill every month but if I am going to be out of town I try to pay ahead and get my balance. However, it's hard to get a balance when I
Question
184
4
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DIRECTV and myATT account issues
Hi all, I've been working with ATT support re: obtaining a Secure Mail Key for an ATT email address I have. They told me the following: It appears that you're being routed to DirecTV because of an account error on the myAT&T end. However, we (AT&T) no longer assist with DirecTV accounts, so you will
Question
707
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