U-verse TV Equipment

I'm trying to help a friend who has U-verse TV ATT is sending him out a new gateway box and told HIM he has to supply a cable/Coax-to-RJ45 adapter which the new gateway apparently requires. His current unit does not use an adapter it just accepts coax cable directly. I found these on Amazon which ph

Last night I had 81 recordings on my DVR. Today 10. I've been gone all day and have not turn on my TV. Please advise.

After a power outage in the neighborhood my connection to a new smart tv doesn’t work with my U-verse box. The smart tv connects to the internet but it seems like the U-verse can’t connect with the tv.

Older generation Samsung TV, older generation Sony receiver, VIP2250 ATT box, current version of HDMI cables. Every few years I try to figure this out, get stuck, then leave things alone. The receiver doesn't have HDMI connections, the TV has 3 (none are labeled ARC). My connections work this way: A

Lost all my recordings and my device doesn’t work.

We have both U-verse Internet and TV and recently had storm damage which broke of our electrical power service pole. We had the pole replaced and power restored. The U-verse wiring is still connected, but barely. Since this has happened we have had bandwidth issues that I don't remember having befor

The gateway I have is model NVG599 and the modem model is VAP2500. Are these the most up to date components?

I just checked the Scheduled recordings tab and was shocked to see several shows listed numerous times as a Series Record. I did not set these series up to record. They are not listed on the Series tab. Thank goodness I looked because there were about 150 episodes scheduled of various shows that I h

The TV screen has a gray wheel and then it goes to a red wheel

For the last week or so my recorded shows list on my U-verse DVR keeps getting shorter and shorter. Even some shows I have set to not be deleted until I delete them have disappeared. I have tried rebooting the DVR as suggested but the deleted shows do not reappear. This has happened to both recent r