U-verse TV Equipment

Hello! I returned my second U-verse receiver via The UPS Store months ago but am still being billed $10 per month. AT&T Customer Service has told me twice it's not not their problem. The UPS Store says the "AT&T Equipment Return Receipt" it gave me is proof I delivered the equipment as instructed by

I have a Getting Information message in the guide on every channel on every receiver in my house and it's been that way for 2 days. I've tried unplugging, waiting 15 secs and plugging back in but nothing. Any suggestions?

I’m getting Error Code 401 on my Uverse DVR when I try to ‘Search’ for programs to potentially record. It’s been happening for a few days on all tvs in the home. Any advice on resolving this issue?

Initially, the power button was not functional and the Link, HD, and Record lights would blink simultaneously at about a 6-7 second interval. I pressed the reset button for 10 seconds and it restarted but never got past the three blinking dots at restart. I then got on the forum and followed the ins

I have 4 cable boxes, after a power outage Dec. 30 night, 1 of the boxes does nothing. The power light flashes constantly and will not shut off the power. I spent an hour Dec. 31 with U-Verse tech on the phone but he couldn't resolve the problem. I am convinced the problem is in the Cat 5 cable feed

My DVR runs through an Ethernet cable not wireless and while watching live tv or the DVR the screen constantly freezes or pixelated, not sure the correct term. This never happens while streaming. I’ve rebooted and checked all the wiring. Any ideas why this could be happening? Doesn’t make sense to m

I am building a new house and am planning to transfer my U-verse service to the new house. I will have 2 computers, 6 smart TV's, 2 gaming consoles and 5 U-verse Boxes. I will be using a mesh system for my wi-fi and would like to hardwire everything except laptops, tablets, phones, appliances and pl

Why does ATT continue to send worthless 2 wire UVERSE routers? I have had issues with them for over a year. I am paying for 1G speeds and am only getting 100-200. Every time tech support says the 2-wire is the issue, they replace it with another 2-wire! Does ATT have a warehouse full of them, that t

the isb7005 will not reset with the 10 second rule or unplugging and waiting 30 seconds. Nothing but flashing lights every 2 seconds on front panel. no video or sound on tv

Have rebooted the gateway, WAP, and uverse receiver. Once it goes through setup a red X appears, sometimes with a 3, sometimes without. This a new receiver box sent by ATT UVerse recently. I am troubleshooting for my elderly parents who've spent numerous hours on the phone with an AT&T representativ