
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Receiver fee
Hi , one of our 2 receivers was no longer working and they sent us a new one . I am now being charged an additional $10 a month. This charge was never there before . They told me that I could recycle the old one and that I didn’t need to turn it back in. I called and they said the replacement receiv
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Official Response
Is att internet required to have uverse?
Hi, I've read several posts and chatted with ATT but can't seem to get a clear answer. If I cancel ATT internet and get Tmobile internet. Can I still keep Uverse TV? If so, does anyone know of a tutorial on how to do this? Thank you for your time, Kim
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2.8K
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Wireless DVR rebooting itself every night at EXACTLY the same time!
95% of the time.....my WIRELESS DVR will reboot itself at 1:00am (actually 1:01am according to Alexa). WHY? I've had techs come out for the past 7-8 YEARS and they cannot figure it out. I would say that about 40% of that 95% I have to physically go into the living room and reboot the ACCESS POINT. O
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111
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Official Response
Why do the wireless receivers need to be paired so often? every week I go through this
Seems like every week when we try to watch tv in one of our 2 wireless receivers, the message to pair them with the router pops up...really annoying. And I can't get a live person through support - anyone gone through the same? Any tricks to fix this? Pretty crappy for $200 / mo service
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DIRECTV DEVICES ON NETWORK QUESTION
I recently upgraded my Directv at my new home and when checking the devices hooked up to my network recently I discovered (2) labeled Directv and (2) unknown devices - parental-container.home and security-container.home. Are these devices part of the Directv equipment?
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151
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Setting up Wireless uVerse cable box getting a Red X with the number 3.
Setting up Wireless uVerse cable box getting a Red X with the number 3. Your website says it's not a problem with the wireless cable box and that the problem will have to be resolved on your end. So please help
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125
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All TVs have error messages, internet okay
My TVs all show "content unavailable" messages from U verse. I've restarted everything, checked all cables. Our internet works fine, but none of the recievers will play anything.
Question
108
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Tv input using s30 remote.
Hooked up Roku streaming box to an older Sharp non smart tv. I can program the Roku remote to go right to the correct output by touching any button. But to get back to my cable box I have to use the actual tv remote. To top it all off, when I bring up Roku, the volume is about 25% louder and I can’t
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157
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ISB7000 won't stay connected
I have AT&T Uverse & my secondary DVR won't stay on and keeps turning off after 10 minutes. So far I have had the Modem replaced and the DVR replaced. I had an old silver DVR Box #IPN330HD so they switched it to a newer black box DVR $ ISB7000 ... but it hasn't helped. Now what ???
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