U-verse TV Equipment

How do I get the recycle label that Att told me to use to recycle this old equipment

It seems the Genie Mini C51-500 on occasion when trying to unpause a show, screen goes black, can't seem to find a repeatable way to bring it back. It almost seems that it has a mind of it's own and the screen goes back to the show on it's own time.

I have a picture but no sound. I have restarted the gateway and the receiver several times but no help. This is a recurring problem that usually can be fixed by restarting the received but that no longer fixes it. AT&T says I need a new receiver, but we don't want to lose the recordings that we have

The control stopped working but the Power Botton is staying lit up Red. I’ve already changed the batteries. What else can be wrong? I know it’s the correct remote for this TV.

My tv box is locked out because I tried to sign . The screen says the limit for unsuccessful sign-in attempts has been reached. Go online and reset your id/password to restore access. Care code : 205.2 I reset my password but I still can’t sign in.

I have exchanged receivers (wireless stb mosel vip2500) several times. Replaced HDMI cables, rebooted system so many times, and complained to U-verse TV customer service so many times I think I've talked to every representative over past 5 years. YET, I continue to receive the H1001 HDMI Error. Appa

Trying to add a new (7th) wired STB and get the following message: Account unavailable. This Set Top Box does not match the account settings. Is there a limit to the number of wired STB's? Does the STB require configuration into my account on the AT&T Uverse side?

Connected EERO 6 in place of VAP2500. Have wireless connectivity except for my wireless cable boxes which ask me to press WPS button which the EERO does not have. Modem used is an ARRIS NVG589.

I am getting this message quite frequently now. It only happens when I am watching something recorded. None of the controls work when this message appears and I have to reboot the receiver/DVR. Anyone else experienced this?

Broadband 2 light has been blinking red for several weeks. Rebooted gateway several times. Uverse viewing is pixalated and freezes frequently. Is this an equipment issue?