
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Using remote
To go to Netflix I hit on the remote and at the bottom of the TV screen an array of menu choices appears. At the far left are several (pale) menu choices including . How do I select one of these with the remote? It's surely simple but for now, I'm stumped and grateful for knowledgeable users who are
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86
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AT&T Customer Service Management and Equipment Orders
Why can't customers get or find a telephone number for AT&T Customer Service management? Whenever I've had an occasion to call the 800-288-2020 number to speak to a customer service rep. and subsequently asked to speak to the CSR's supervisor, there has never been one available to talk with at that
Question
393
2
recycling Uverse equipment
I changed from Uverse TV to Direct TV streaming. I got an email telling me to recycle the Uverse eqipment rather than returning it. I was directed to att.net/recycle for instructions, but I don't see any information there. Should I return it to an AT&T store, dispose of it however I can, or ship it
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681
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set-top-box-does-not-match-the-account-settings
new wifi receiver and I get the above message. Can I fix this myself or do I need an ATT rep?
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4.6K
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How to transfer recorded data from my old VIP 2250 DVR to the new VIP 2262 replacement
My old VIP 2250 developed a problem but has a lot of programs recorded on it. I received a replacement VIP 2262 and would like to transfer the recordings from the old unit over to the new one.
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381
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U-verse App DVR Recordings not in sync with DVR
In the app, Recordings, click on Recorded and it shows several shows I deleted a long time ago on the DVR. I tried deleting them from the app manually but they keep coming back although they aren't on the actual DVR. Any way to get the app to sync up with the DVR to show shows correctly?
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299
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Screen size and resolution issue on Motorola VIP1200 receiver
The receiver only has a setting for screen size - I set it to HD-16:9. The picture does not fill the screen and the picture quality is not HD. The screen resolution and aspect ratio is correct via OTA antenna. There must be a proper setting on this receiver.
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128
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Accepted Solution
Official Solution
Is there a way to recover recordings if the DVR is replaced?
Is there a way to recover recordings if the DVR is replaced?
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223
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U verse tv freezing and pixelated
All 3 of my coax connected u verse tvs freeze and pixelate. The one via Wi-Fi has sound issues. I have reset all 3 STB. HELP?
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116
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