
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Intermittent Picture Freeze - U-Verse Signal Has Been Lost
Returned from a couple weeks vacation and discovered that my U-Verse channels now freeze every few minutes. The message screen about the U-Verse signal being lost will stay on for a couple of minutes then the picture will come back. Or I can change the channel and the picture comes right back, but i
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2.5K
14
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TECH'S THAT LIE SAY YOU WONT BE CHARGED A DISPATCH FEE BUT YOU GET CHARGED
HAS ANYONE HAD A TECH DO A SERVICE CALL AND THEY TELL YOU THAT YOU WON'T BE CHARGED THEN YOU GET YOUR BILL AND THERE IS A $99 DOLLAR CHARGE LOL. I LOSE SIGNAL AT LEAST 8 TIMES A DAY WITH MY UVERSE AND IT HAS BEEN GOING ON FOR ABOUT 7-8 YEARS EQUIPMENT REPLACED TECHS OUT EVERY MONTH AND STILL HAVING
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315
2
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ATT (Edited per community guidelines)
Once again for the 4th time my u-verse is out. I was blown off by the tech for repair now that have to reschedule. I wont have a repair til Tuesday which will mean my serrvice has been down for 6 days. I will be looking for other options as ATT rips you off for what you pay per month. They decent te
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125
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Dvr programs deleting as soon as they finish recording
Programs keep deleting themselves some as soon as they finish recording. We can't keep any programs on the DVR! And there is plenty of space since it gets down to 7 programs and still they just vanish even as your looking at the list of programs. We have reset the main router and main DVR box many t
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117
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Closed
Fee for a replacement receiver
I have Uverse and recently received a replacement receiver. Now I am being charged a $10 receiver fee monthly. Does anyone know why? I never paid a fee before.
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996
6
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Remote will not turn tuner
We have a new ATT S-30 remote to replace a defective S-30. Our old remote was programmed to turn the tv, cable box and tuner off at the same time with the power button on the remote. The new remote turns off the tv and cable box but not the tuner. I have to manually turn off the tuner. Is there a wa
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190
3
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Lost with Error Code 775 during Icy Memphis Weather
Good evening DirectTV community, Our television has been out starting at 5 am this morning since freezing rain has hit the Memphis area. Usually when we have weather like this, there may be a little disruption(tv programming going in and out for an hour) but it does not last all day. I believe our s
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95
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How do I set up my Roku device.
I have a non-smart TV. I have an ATT Uverse box. I have a Roku device. How do I get the Roku device to appear on my tv?
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2.4K
8
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Access card cannot be read- multiple restarts- please help!
About a month ago, I began receiving an error message code that said my (main receiver) access card could not be read. Incredibly frustrating (especially during the playoffs) - the work around was restarting the device and then it worked. ...until during the course of watching a recorded 30 minute s
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576
1
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Accepted Solution
Official Solution
Number of uverse streams with fiber
I was told that after I upgraded my uVerse service to AT&T Fiber, you could record & watch up to six high-definition (HD) streams; but I am still limited to only 4 (3 being recorded and 1 that I am watching). Is there something wrong with my equipment?
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388
7
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