
Streaming Account
Learn how to manage your Streaming account.
803
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Credit Card Charges
So, I went online to input new credit card info to pay my ATT TV bill, went to my bank to setup the credit card for payment and found two $30 (total of $60) pending on the card for DIRECT TV Stream! What's the charges for? What number can I call tomorrow to fix this.
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2.3K
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Getting error code when signing in
I have the app downloaded, and just did the update. When I try to sign in with credentials, it gave me an “error unknown” and now can’t even get back to try and log in again
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121
2
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Remote sign out on all devices
I need to sign out of all of my devices. How can I do that remotely?
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1.1K
1
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Need help with Signing Into Direct TV
ATT Now customer, who was switched by ATT to DirecTV Stream and I can not sign in. I had DirecTV back in 2017 and cancelled in 12 Dec 2017. DirecTV does not recognize my ATT Now acct.
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215
4
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Can’t log in with Apple tv
I cannot log into app on my Apple TV. I have logged in with 2 smart TVs and one Fire Stick with no issues so I know the password is correct.
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209
1
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I keep getting a "It's not you, it's us" error when I try to log into Sunday Ticket
On reddit I saw that maybe you have to add @DTV to the email, but that doesn't work for me.
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654
3
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unable to complete activation sign-in on Smithsonian third party app
I wrote to Smithsonian to update the link their app directs to for Directv authentication. Their response was as follows (although as I’m completing this form I see listed both Directv and Directv Stream, leading me to think they are not actually one entity as your website shows, and possibly you’ve
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303
2
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Does Directv Stream provide access to local channels without additional purchase?
I get conflicting information by searching AT&T website and also by talking to customer representatives. I am paying for the ultimate package with Directv Stream. Do I get local channels?
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126
1
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Unable to Log into App on any device
I'm able to log into: Account Overview (directv.com) with no issues. I've deleted and downloaded the new app on multiple devices and no luck. When I request to find my user ID on the app and enter my email address, I get an error message that the email is not registered.
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122
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