
Streaming Account
Learn how to manage your Streaming account.
803
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Question
It appears scammers have access to directv stream customer's phone numbers and maybe more.
I signed up for directv stream at the start of November. After about a week or so I had some issues and decided to cancel during the 14 day "buyer's remorse period" (DTV's term). That night I received a phone message from ATT Directv that I qualified for a 50% discount and number to call. Two days l
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172
4
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Direct stream app
I got a new phone and I put the app on it but I don't remember my sign in information. How can I get that information?
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101
1
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Additional profile?
how do we set up a 2nd profile (so for example: my husbands shoes under his profile and mine under my profile - this way if we both record a show, it only shows as watched if I watch it under my profile)
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141
2
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Need help with my TV Billing
Why did my bill go up $60 when AT&T TV went to Direct TV stream?
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194
3
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$25 Go Big discount credit vs $25 Mobility credit
I was an original subscriber to DirectvNow when it launched. I received the Go Big discount on my plan and was promised the lowest rate possible for life. At the time this discount was not tied to my cellphone service. This was November 2016. However in 2018 my discount was changed to a mobility cre
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146
0
0
Cannot Cancel DirecTV Stream Due to "Error"
I cannot cancel my subscription. When I try online I continuously get an error message that the request cannot be processed at this time. My on-file payment method recently expired. I tried to update the payment with a new card (never provided to DirecTV prior to now), but that failed as well. Now I
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115
2
0
Update
I have app on my fire stick. For the last 2 months after I pay for my month it wants me to update. I go to the open button and push it and it spins. Does not update and will not open. HELP!!! I need customer service phone number. Where do I find that or how do I fix this? I restarted my fire stick a
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162
5
0
Chat support down??
I have att fiber optic internet and had uverse but then it was changed to directv stream without me even having a choice. Ive spoke to 3 different directv satellite reps who said the ONLY way for me to reach them was via chat. Ive been waiting for a rep since 11am and its now 230pm and still no resp
Question
135
1
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Reward Visa Gift Card for AT&T TV
I was told when I signed up in July for AT&T TV service that I would receive a reward Visa gift card for $100 after maintaining 6 weeks of consecutive service. I never received it and chatted with customer service about 3 or 4 weeks ago. They checked on the status of the reward and said it would be
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129
2
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